Polly Wyeth

A highly organised and adaptable professional with a strong background in hospitality supervision and a proven ability to manage teams in fast-paced environments. A dedicated mother, bringing excellent time management, multitasking, and problem-solving skills into the workplace. Technically confident, with strong skills in IT, social media management, website updates, and digital communication.

Known for reliability, attention to detail, and maintaining high standards in both customer service and administrative support.

Barista at Cobra Coffee (2025-12 – Present)

Delivered fast, friendly customer service in a high-volume drive-thru environment while preparing handcrafted beverages to company standards.

• Managed order accuracy, handled cash and card transactions
• Maintained a clean, organized workspace
• Collaborated with team members to ensure efficient service times
• Ensured positive customer experience during peak hours

Retail Assistant at W J Searle & Son (2025-03 – 2025-11)

Customer Advisor and Digital Media Coordinator assisting customers in selecting home and kitchen appliances while managing company's digital presence.

• Assisted customers in selecting suitable home and kitchen appliances
• Provided expert product recommendations and personalized service
• Managed company website and social media platforms
• Ensured online presence reflected brand values and latest products
• Bridged customer experience and digital marketing for in-store and online engagement

FOH Team Leader at Greene King (2023-09 – 2024-09)

Managed front of house team members in a pub and hotel environment with multiple responsibilities.

• Managed front of house team members and helped out where required
• Opened and closed the business
• Performed safe counting and cash handling
• Cellar trained and breakfast trained
• Completed liquor stock training
• Managed social media for the business
• Managed hotel reception throughout the day
• Answered questions from customers and hotel residents

FOH Team Member at Greene King (2022-07 – 2023-09)

Front of house team member in pub and hotel setting with reception duties.

• Waited tables and provided positive customer experience
• Poured pints and delivered customer service
• Trained to use hotel reception, checking guests in and out
• Handled guest enquiries
• Served breakfast on early mornings as first face for residents

Shop Assistant at Dart Garage (2021-08 – 2022-06)

Shop assistant with till, customer service, and inventory responsibilities.

• Worked behind till serving customers
• Dealt with invoices and managed the forecourt
• Handled deliveries, some days independently
• Handled hot food for the food counter
• Opened shop 1 day a week and prepared for the day

Waitress at Taste of South Street Exeter (2021-06 – 2021-06)

Short-term fill-in and experience opportunity.

• Served customers, bringing food and drink to tables
• Ensured tables were correctly cleaned and sanitized after customers left
• Cleared tables of crockery and cutlery
• Completed 2 shifts, 8 hours each

Full Time Parent at Self (2017-01 – 2020-01)

Full-time parenting of two children with special care needs.

• Out of work to be full time parent to two kids
• Youngest born June 2017 with disability requiring full time care
• Youngest passed away early 2020 before pandemic
• Eager to return to work since pandemic restrictions lifted

Shop Assistant at LloydsPharmacy (2016-01 – 2016-12)

Short-term cover position in pharmacy retail.

• Kept shop floor clear and shelves stacked
• Gave customers their prescriptions
• Took in repeat prescriptions
• Performed cash handling on till
• Filed prescriptions

Certificate of Higher Education in Nail Technology Level 2 – South Devon College (2013-09 – 2014-07)

GCSE or equivalent in Mathematics – South Devon College (2013-09 – 2014-05)

Certificate of Higher Education in Beauty Therapy Level 1 – South Devon College (2012-09 – 2013-05)

GCSE or equivalent in English – South Dartmoor Community College (2007-09 – 2012-07)