Rachy Gordon
Customer service and sales person with over 4 years' experience in kitchen design
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About
A customer service and sales person with over 4 years' experience in kitchen design. Developing and training currently with Wren Kitchens. An ability to communicate clearly, self motivated with the ability to follow procedures to ensure efficiency, safety and accuracy.
Reliable, flexible. Possessing a full awareness of the importance of customer care, showing tact and diplomacy as necessary. Approachable and friendly manner. Having the enthusiasm to confront challenges and relate to people on all levels.
Confidence enables me to work well as part of a team and I have the initiative to work independently.
Experience
Kitchen Designer & Sales Person - Wren Kitchens
(2018-06)
Designing & selling inspirational kitchen designs.
- Generating & qualifying leads in a showroom-based environment.
- Assisting the general public with designing and selling them their dream kitchen.
- Keeping in regular contact with existing customers and ensuring their project runs smoothly until contracting. This includes dealing with our fitters to meet provisionally agreed installation dates.
- Meeting and exceeding sales targets and KPI's
- Complying with current GDPR regulations.
Property Acquisitions Specialist - Davies & Co Chartered Surveyors
(2017-01 - 2018-06)
Acquiring properties for a retained client.
- Speaking with potential sellers via the telephone.
- Creating a report containing information about the subject property and area, comparable evidence and photos for our client's review.
- Obtaining offers from our client/s.
- Negotiating offers to secure a purchase.
- Organising and prioritising my case load.
Senior Sales Negotiator - Hillyards Estate Agents
(2006-09 - 2016-12)
Working as a Senior Sales Negotiator dealing with clients, Solicitors, Surveyors and Mortgage Advisors to ensure the progression of house sales.
- Registering and arranging appointments/valuations with potential clients by phone and e-mail.
- Accompanying arranged viewings.
- Negotiating offers with both seller and purchaser.
- Measuring, listing, and photographing houses for sales particulars which involves attention to detail to comply with the Property Misdescriptions Act 1991.
- Building a rapport with each client.
- Regularly working flexible and extra hours as the position requires.
- Dealing with confidential material and complying with the Data Protection Act 1998.
