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Sat Kaur

Sat Kaur

Warm, confident, and customer-focused sales professional with experience in jewellery retail, premium customer service, and client consultations

Sheldon, BirminghamMember since October 21, 2025
Confident communication with premium clienteleJewellery & watch product handlingCustomer consultations for special occasionsFashion, brand & trend awarenessVisual merchandising & high presentation standardsComplaint handling with empathy and professionalismStrong listening skills & instinctive understanding of customer needsAccuracy in measurements, packaging & aftercareCalm, composed approach in busy environmentsMulticultural awareness & inclusive communication
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About

Warm, confident, and customer-focused sales professional with experience in jewellery retail, premium customer service, and client consultations. Naturally builds trust through attentive listening, product knowledge, and a calm persona. Passionate about luxury watches, fashion, and brand storytelling, with a strong instinct for understanding customer preferences and guiding them toward the perfect piece.

Brings a refined approach to service, exceptional presentation standards, and a genuine commitment to creating memorable client experiences. Fully aligned with the expectations of a high-end retail environment.

Experience

Kitchen Assistant - PrimeLife Care

(2026-01)

  • Delivered meals with care, patience, and attention to individual needs.
  • Maintained high hygiene standards and completed accurate handovers.
  • Demonstrated reliability, teamwork, and a calm approach in a fast-paced environment.

Retail Assistant - Gold City Jewellers

(2024-01 - 2025-12)

  • Assisted customers in selecting jewellery for weddings, gifts, and special occasions, offering personalised recommendations based on style, taste, and budget.
  • Took precise measurements for rings and bangles, ensuring comfort and accuracy.
  • Built rapport quickly, creating a warm, trustworthy, and premium shopping experience.
  • Supported aftercare services including cleaning, packaging, and product information.
  • Contributed to a high-quality retail environment with strong visual presentation and attention to detail.

Customer Service & Sales Advisor - Dipyum Cakes

(2020-01 - 2026-12)

  • Conducted detailed consultations, helping customers choose designs for weddings, birthdays, and celebrations.
  • Used strong listening skills to understand customer needs and translate them into personalised recommendations.
  • Supported sales through confident, friendly engagement and product knowledge.
  • Designed creative display pieces to attract customer interest and enhance brand visibility.
  • Helped the business achieve and maintain a 5-star HACCP hygiene rating.

Administrator - Project League Ltd

(2012-01 - 2025-12)

  • Delivered professional communication via phone, email, and face-to-face interactions.
  • Supported scheduling, daily operations, and team coordination.
  • Maintained organised records and handled enquiries efficiently.
  • Demonstrated reliability, accuracy, and strong attention to detail.

Community Volunteer - Local Sikh Gurdwara

  • Supported large community events and festivals with high footfall.
  • Helped prepare and serve meals, offering a warm and welcoming presence.
  • Assisted with supervision, crowd flow, and visitor support.

Event Volunteer - Blues 4 All, Birmingham - Birmingham

  • Chaperoned families to football matches, ensuring a safe and enjoyable experience.
  • Supported inclusive community events that encouraged confidence and participation.
  • Promoted events through outreach and social media activity.

Education

GCSEs - English & Maths - Queensbridge Secondary School

Skills

Warmconfidentpremium customer serviceand client consultations

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