Raife Parkes

A highly motivated, articulate, and reliable University of York graduate with practical retail and customer service experience. Demonstrates strong communication, numeracy, and organizational skills developed through effective handling of stock systems, till management, and high-volume customer interaction. A flexible team player seeking a part-time position within the local area, offering a proven commitment to excellence, safety compliance, and positive customer engagement.

Team Member at Hollywood Bowl (2025-05 – 2026-02)

• Trained across key operational zones including reception and the bar, delivering friendly and efficient service.
• Managed customer arrivals, bookings, and point-of-sale transactions while maintaining high presentation standards.
• Collaborated with team members to ensure a welcoming environment and seamless operations during peak hours.

Customer Assistant at Tesco (2022-10 – 2023-08)

Primarily based within the Petrol Filling Station (PFS), effectively managing customer interactions and tailored assistance for clients with additional needs.

• Utilized Handheld Terminals (HHTs), automated tills, and central store inventory software for rigorous stock control.
• Executed core fiscal and compliance tasks, including regular till lifts, precise stock rotations, and scratchcard audits.
• Successfully completed rigorous internal training modules encompassing Fire Safety, PFS Safety protocols, Food Safety, and Hygiene standards.
• Handled heavy logistics safely using roll cages, utilizing approved manual handling techniques.

BA (Hons) in History – University of York (2025)

A-Levels – King Edward VI College, Stourbridge (2020 – 2022)

GCSEs – Heathfield Knoll School (2013 – 2020)