Rocky Philip
Customer Service
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About
A hard working, independent individual with the ability to use own initiative, completes tasks to a high standard. I’ve developed and refined excellent organisational and time management skills,I am reliable, efficient, disciplined and determined. Possesses excellent communication skills, written, verbal and over the phone, comfortable in customer facing positions.
Works effectively as part of a team, with a friendly personality with the ability to quickly build relationships with others. Familiar with digital technologies with an excellent knowledge of computers.
Experience
gained invaluable customer support experience. During my time I welcomed and engaged with customers during their time in the store, helping to select products offering any information which could entice a sale. My other duties were maintaining an orderly appearance throughout the sales floor, assisting with deliveries and inventory receiving/stocking merchandise.
I had to process payments operating cash registers managing financial transactions by totalling purchases processing cash, card, check and store gift cards
Education
Level 2 Merit Computing A-Level Diploma
Wirral Metropolitan College
September 2018 to May 2020
1st 4sport (QCF) Level 3 Principles Of Coaching Sport 11 September 2017
1st 4sport (QCF) Level 2 Principles Of Coaching Sport
07 April 2017
1st 4sport (QCF) Level 2 NVQ Activity Leadership
07 April 2017
1st 4sport (QCF) Level 2 Multi - Skills Development In
Sport
11 September 2017
1st 4sport (QCF) Level 2 Supporting Learning In Physical Education and School Sport
11 September 2017
Pearson Edexcel GCSE grade 4 (C) English
Observatory School – Wirral 2015
Pearson Edexcel GCSE grade 4 (C) Math
Observatory School– Wirral 2015
BCS Level 2 ECDL IT Application Skills - Merit 2015
Pearson BTEC Level 2 Merit Applied Science
Observatory School – Wirral 2015
AQA Level 1 History Merit - 2015
Pearson BTEC level 1 Engineering Merit - 2015
