Roger Finch
FACILITIES MANAGER | HARD & SOFT FM | M&E | PROJECT MANAGEMENT
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About
A Facilities Manager with over 20 years' experience across technology, corporate, commercial and operational environments, including over 13 years with Samsung Cambridge Solution Centre. A strong track record of managing hard and soft FM services. Experienced in managing various facilities requirements while maintaining business continuity and delivering services without operational disruption.
Also experienced in managing projects, including building services works, office relocations, refurbishment and fit-out projects.
Experience
FACILITIES MANAGER - Samsung Cambridge Solution Centre
(2012-10)
- Lead facilities projects from initial planning and coordination through to completion, ensuring delivery to agreed timescales.
- Manage refurbishment, fit-out, building services and infrastructure projects.
- Coordinate contractors, specialist suppliers and internal stakeholders throughout project delivery.
- Prioritise and coordinate maintenance and project requirements based on operational risk and business needs.
- Manage facilities budgets and expenditure, identifying opportunities for cost reduction and improved value.
- Develop and monitor annual facilities budgets in conjunction with Finance and senior management.
- Manage contractor and supplier relationships, obtaining quotations and ensuring services represent appropriate value and quality.
- Manage reactive and planned maintenance of building M&E systems.
- Respond to building and system emergencies, coordinating appropriate contractors and remedial works.
- Investigate facilities and building-services issues and develop solutions to minimise downtime and operational impact.
- Oversee maintenance activities, ensuring work is completed safely, efficiently and to the required standard.
- Source and manage contractors and suppliers covering maintenance, cleaning, waste, fit-out, security and other facilities services.
- Act as the key site contact for contractors and service providers.
- Monitor contractor performance, quality, safety and delivery against agreed requirements.
- Conduct risk assessments and implement appropriate control measures.
- Coordinate health & safety training, including First Aid, Fire Marshals and Manual Handling.
- Carry out regular health & safety and security audits and follow up on identified remedial actions.
- Monitor contractor activities to ensure compliance with site health & safety requirements.
- Deliver employee inductions and awareness of workplace health & safety.
- Working knowledge of COSHH and ensuring chemical safety on site.
- Manage day-to-day facilities and cleaning operations to maintain a safe, professional and effective working environment.
- Monitor building security systems including CCTV and access control.
- Work closely with senior management and business leadership to deliver operational requirements and facilities projects.
- Resolve any identified facilities issues quickly and effectively to the satisfaction of stakeholders.
FACILITIES ASSISTANT - Cambridge Silicon Radio
(2006-03 - 2012-10)
- Managed two maintenance staff and two reception staff.
- Supported facilities operations across four buildings.
- Managed building maintenance services and PPE requirements.
- Coordinated reactive and planned maintenance of site M&E services.
- Supported and managed large-scale site projects.
- Coordinated office moves and associated facilities requirements.
- Supported and involved with ISO 18001 and ISO 14001 audits.
OFFICE FACILITIES MANAGER - Ministry of Sound
(2001-03 - 2006-03)
- Managed maintenance and cleaning staff across club and office facilities.
- Managed reception and security staff within office operations.
- Managed site refurbishment and facilities projects.
- Managed workplace refreshments and associated services.
ADMINISTRATIVE OFFICER - Metropolitan Police Service
(1991-05 - 2001-05)
Progressed through a range of administrative roles over a 10-year career, beginning as a Correspondence Clerk and progressing to Administrative Officer, working with Traffic related court cases and worked as an Assistant Intelligence analyst in the Crime unit.