ServiceNow Analyst and Technology Consultant with strong experience configuring, enhancing, and supporting ServiceNow HRSD within enterprise environments. Skilled in managing platform changes, workflows, HR services, assignment groups, reports, dashboards, performance analytics, and CMDB-related data quality improvements. Proven experience supporting major ServiceNow transformation activities, including the system separation from National Grid to National Gas, with a focus on configuration accur
System AdministrationBusiness AnalysisService Management+21