Rupinder Kaur

A friendly and pleasant individual who possesses excellent communication skills at all levels, coupled with the ability to prioritise work to ensure deadlines and targets are met. Is able to work equally well both within a group and on own initiative, is organised and efficient and able to multi task. Good patient service skills ensure a high level of service is provided at all times.

Keen to work in an environment where skills gained can be fully utilised and keen to learn new skills and abilities whilst in the workplace.

Patient Navigator & Support Administrator - Midland Metropolitan University Hospital (MMUH)

(2024-06)

• Handle incoming and outgoing calls efficiently
• Navigating patients to the correct departments
• Directing calls and taking messages as necessary. Informing managers of any complaints
• Sorting, reviewing, and distributing internal mail
• Process outgoing mail and sorting post
• Managing patient appointments and contacting coordinators to clarify any problems with appointments
• Ensure the reception area remains tidy and organised, ready for use by colleagues

Senior Teaching Assistant - Government Girls Senior Primary School (GGSSS)

(2023-09 - 2024-03)

• Supporting teachers in the classroom
• Working with children (one to one) or delivering sessions with small groups of students
• Managing classroom resources
• Taking children on trips and visits
• Having lunch with children who struggle socially
• Managing behaviours of classroom members and keeping children safe when conducting science experiments
• Making attractive display boards
• Participating in therapy sessions with children and also helping them reflect on difficult periods
• Assisting teachers with implementing lesson plans and educational activities
• Providing personal attention to students to enhance their learning experience

Teaching Assistant & admin support - Ramgarhia Public Senior Secondary School (RPSSS) - India

(2021-03 - 2023-06)

• Provide efficient and professional administrative support to ensure smooth day-to-day school operations
• Managing communications - including emails, phone calls, and visitor inquiries
• Maintain accurate records, student files, and databases in line with school policies
• Support staff with administrative tasks such as preparing reports, scheduling, and event planning
• Building positive relationships with staff

Bachelor of Arts - Guru Nanak Dev University, Amritsar (2016-07 - 2019-06)

Master of Arts - English - HMV College, Jalandhar (2019-07 - 2021-06)

Bachelor of Education - MGN College of Education, Jalandhar (2021-07 - 2023-06)