Office Manager
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Experienced Branch Manager with over 16 years’ service at Northwood, having progressed from Administrator to my current leadership role. My career development reflects a strong foundation in property management, customer service, and operational excellence.
I currently oversee the day-to-day operations of the branch, managing a substantial property portfolio while ensuring full compliance with industry regulations and best practice. I am responsible for implementing and maintaining robust policies and procedures that support efficiency, risk management, and consistent service delivery.
I am known for my attention to detail, strong regulatory knowledge, and people-focused leadership style. I take pride in building trusted relationships with landlords, tenants, and colleagues, and in leading teams to deliver reliable, high-quality outcomes in a fast-paced property environment.
6GCSE’s including Maths and English