Ryan Salvador

Customer-focused professional with experience in retail, hospitality, travel and operations. Proven ability to lead teams, resolve customer issues, manage competing priorities and deliver excellent service in fast-paced environments.

Commercial Pilot

Licence holder demonstrating strong safety awareness, discipline and attention to detail. Seeking operational, customer service or airport-based roles.

Duty Manager - BP & Marks & Spencer

(2016-12 - 2018-05)

• Managed day-to-day store operations and supervised a team of 5.
• Resolved customer complaints professionally and efficiently.
• Maintained service standards and supported busy trading periods.
• Assisted with staff training and shift coordination.

Customer Service Assistant - BP & Marks & Spencer

(2016-09 - 2016-12)

• Delivered excellent customer service and processed transactions accurately.
• Supported stock replenishment and store presentation.

Travel Agent Assistant - Scuba Travel

(2015-09 - 2015-10)

• Assisted with bookings, itineraries and customer enquiries.

Customer Service Assistant - Tesco

(2014-10 - 2015-05)

• Provided efficient checkout service and assisted customers on the shop floor.

Customer Service Assistant - Devil's Punchbowl Hotel & Restaurant

(2014-05 - 2014-10)

• Supported hotel and restaurant operations while delivering high-quality guest service.

Commercial Pilot Licence (CPL), Instrument Rating (IR), Flight Instructor Course (FIC) - Aviation - Leading Edge International Aviation Academy Inc. (2026)

BS - Travel & Tourism Management - Far Eastern University (2022)

Level 3 Diploma - Travel & Tourism - Guildford College