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Stephen Gotham

Cleaning Operations, Team Leadership, Delivery & Customer Service Professional

Talent
Swansea, SA5 8JLMember since August 20, 2026
Team leadershipCommunicationTrack safety proceduresCustomer service
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Team leadershipCommunicationTrack safety proceduresCustomer service

About

A reliable, responsible and hardworking professional with experience across cleaning operations, team leadership and delivery services. An excellent communicator who is confident working under pressure, following strict health and safety procedures and completing tasks efficiently and to a high standard. A flexible and adaptable individual who is comfortable working as part of a team or independently using his own initiative.

Keen to develop existing skills, undertake further training and learn new skills.

Experience

Cleaning Operative - OCS – GWR Trains

(2023-11)

  • Maintains high standards of cleanliness across GWR trains.
  • Carries out vacuuming, mopping, sanitising and waste disposal duties.
  • Uses cleaning chemicals safely and follows all health and safety procedures.
  • Follows track safety guidelines at all times.
  • Completes allocated tasks efficiently and to a high standard.
  • Works effectively both independently and as part of a wider team.

Cleaning Operative / Team Leader - BESPOKE – GWR Trains

(2023-02 - 2023-11)

  • Worked as a Cleaning Operative before stepping up into a Team Leader position.
  • Coordinated a small team to deliver and maintain required cleaning standards.
  • Maintained clear communication with supervisors and TPS (Hitachi) via radio.
  • Ensured team members followed track safety procedures when travelling between the depot and trains.
  • Supported the team to complete work safely and efficiently.

Delivery Driver - Argos

(2019-11 - 2023-02)

  • Delivered parcels to customers while providing a reliable and professional service.
  • Carried out vehicle checks.
  • Picked and packed items accurately for customers.
  • Worked efficiently to complete deliveries and allocated tasks.

Education

NVQ Level 1 - Neath Port Talbot College (2007 - 2009)

VRQ Level 2 - Neath Port Talbot College (2007 - 2009)

GCSE - English, Mathematics, Science, Geography, Catering, Resistant Materials and Drama - Cwmtawe Comprehensive School (2001 - 2007)

Skills

Cleaning OperationsTeam LeadershipDelivery & Customer Service Professional

Reviews

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