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Experienced sales advisor
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About
I am a Law graduate with several years of experience in customer-facing retail roles, where I have developed strong communication, teamwork, leadership and problem-solving skills. Working in fast-paced environments has taught me how to communicate confidently with different people, manage challenging situations professionally and work effectively under pressure while maintaining a high standard of service. Although I have not yet gained direct experience within a law firm, I believe my retail background has provided me with valuable transferable skills for the legal profession, particularly client communication, commercial awareness, attention to detail and professionalism.
I am eager to combine these practical skills with the legal knowledge gained through my LLB and develop my experience within the legal sector.
Experience
Sales assistant at Curry's (2025-10 – Present)
- Delivered high-quality customer service, helping customers choose products suited to their needs and budgets.
- Developed strong sales and communication skills by explaining products, services, finance and insurance options clearly.
- Worked towards sales targets and KPIs while maintaining a positive customer experience.
- Followed FCA requirements, consumer regulations and internal compliance procedures when discussing financial products and services.
- Handled customer queries and complaints, using problem-solving skills to resolve issues professionally.
- Demonstrated leadership by taking responsibility for the shop floor when a supervisor was unavailable.
- Managed customer queues and delegated colleagues to departments based on their strengths and product knowledge.
- Supported different areas of the store, including the cash desk, during busy and short-staffed periods.
- Developed strong teamwork, organisation, resilience and commercial awareness in a fast-paced retail environment.
Sales Assistant at Wilkinson (2022-11 – 2023-09)
- Delivered exceptional customer service by providing thorough assistance to patrons, addressing a wide range of inquiries with professionalism and a customer-centric approach.
- Worked efficiently at the checkout counter, processing transactions with accuracy and ensuring a seamless and enjoyable shopping experience for all customers.
- Actively engaged in various customer service initiatives, fostering a friendly and inviting atmosphere that encouraged repeat visits and enhanced overall customer satisfaction.
- Played a key role in inventory management by restocking shelves regularly, ensuring that products were well-organized and readily available for customers.
- Designed and curated visually appealing product displays, strategically showcasing merchandise to attract customers and boost sales.
Optical Assistant at Specsavers (2019-08 – 2020-07)
- Skillfully adjusted and repaired eyewear to ensure optimal fit and comfort for customers.
- Efficiently processed optician order requests, contributing to a streamlined workflow and enhanced customer satisfaction.
- Expertly finished lenses, demonstrating attention to detail and precision in all tasks.
- Conducted thorough assessments of control and instrumentation equipment performance, ensuring quality and reliability in service delivery.
Education
LLM Legal Practise in SQE1 & SQE2 – The university of law, London moorgate (2026-09)
Bachelor of Arts in Law – University of Roehampton, London (2023-09)
Certificate of Higher Education in Applied Medical Science – Stanmore College, London (2021-09 – 2023-06)
GCSEs in Maths – Bentleywood High School For Girls, London (2014-09 – 2019-06)
GCSEs in English – Bentleywood, London (2014-06 – 2019-06)
