Saira Anwar

Customer-focused and dependable professional with over four years of experience working in fast-paced retail and warehouse environments. Experienced in supporting customers, processing transactions accurately, handling stock and completing day-to-day operational tasks while maintaining high standards of professionalism and attention to detail. A confident communicator who is comfortable dealing with people from a wide range of backgrounds, responding to enquiries and resolving problems in a calm and helpful manner.

Able to build positive customer relationships by listening carefully, understanding individual needs and providing clear and appropriate assistance. Highly organised, adaptable and capable of managing competing priorities in busy working environments. Confident using digital systems and technology, with a strong ability to learn new processes quickly.

Brings a positive attitude, strong work ethic and commitment to delivering an efficient and reliable service.

STORE ASSISTANT - Munir Food Stores - London

(2025-12)

• Delivered friendly and professional customer service, assisting customers with purchases and responding to queries.
• Operated Point of Sale (POS) systems and processed cash and card transactions accurately and efficiently.
• Replenished shelves and maintained organised, well-presented product displays.
• Assisted customers in locating products and provided clear information when required.
• Monitored stock levels and helped ensure key products remained available on the shop floor.

WAREHOUSE ASSISTANT - PhoneFix Ltd - London

(2025-02 - 2025-12)

• Assisted with receiving, checking, organising and preparing mobile phone accessories and repair-related stock for wholesale orders.
• Picked, packed and processed customer and business orders accurately, ensuring the correct products and quantities were dispatched.
• Supported customers with enquiries about phone accessories, availability, pricing and basic repair services.
• Maintained accurate stock levels by organising inventory, replenishing products and reporting shortages or discrepancies.
• Worked closely with repair technicians and other team members to ensure devices, parts and accessories were handled and processed efficiently.