Sam Dixon

Dynamic, motivated, result driven retail professional with 10 years of leadership and operational experience in food retail. Skilled in team management, inventory control, cash handling, and operational strategy. Recognized for problem-solving under pressure, driving KPIs, and fostering community engagement.

Deputy Store Manager at LIDL GB (2022-03 – Present)

• Manage daily store operations, including cash, inventory, and staff supervision.
• Plan and implement weekly rotas to optimize staffing and efficiency.
• Conduct stock audits and manage backstock.
• Lead bakery operations, including production forecasts, write-offs, and hygiene compliance.
• Maintain KPIs, oversee product line management, and execute promotional campaigns.
• Conduct store audits, compliance checks, and manage delivery processes.
• Design and maintain store layout, planograms, and seasonal promotions.

Team Leader at THE CO-OPERATIVE (2016-09 – 2022-02)

• Supervised staff to achieve operational excellence and high customer satisfaction.
• Managed cash handling, back-office duties, invoices, supplier credits, and rota scheduling.
• Oversaw stock management, deliveries, bakery operations, and hygiene standards.
• Implemented COVID-19 social distancing measures independently.
• Developed community initiatives including charity events and food donation programs.
• Participated in a store trial with shared deputy responsibilities.
• Increased local customer engagement through social media promotions and outreach.

General Store Assistant at SAINSBURY'S (2019-01 – 2019-07)

• Assisted in bakery and general merchandising duties.
• Operated tills, managed stock, and supported customers.
• Started Customer Team Manager training.

Extended Diploma Level 3 in Media Studies & Games Development – Canterbury College (2013 – 2015)

GCSE – Brockhill Park Performing Arts College (2008 – 2013)