Samia Miah

Experienced and versatile administrative professional with a strong background 10 years + customer service, office support and education. Highly organised, dependable, and tech-savvy, with proven skills in managing documentation, coordinating schedules, handling confidential information, and providing exceptional front-line service.

Administrative, Teaching Assistant & Opal Play worker - Colham Manor primary school

(2024-11)

• Handled daily classroom admin: attendance registers, reading logs, display boards, and filing
• Used CPOMS and Medical Tracker for safeguarding and health records
• Assisted with data entry and digital document management using MS Word/Excel
• Supported teachers with lesson preparation, classroom resource organisation, and event planning
• Communicated professionally with parents, staff, and external professionals
• Managed photocopying, laminating, trimming, and general office prep
• Covered reception duties and handled walkie-talkie and telephone communications
• Support children in classroom and one to one and intervention groups.(reading, handwriting, maths, literacy gold program)

Teaching Assistant & Tutoring (Supply) - Zen Educate – Various Schools and Nursery around London - London

(2022-04 - 2024-10)

• Supported teachers with lesson preparation, classroom resource organisation, and event planning
• Support children in classroom and one to one.
• Communicated professionally with parents, staff, and external professionals
• One to one tutoring (primary age group)

Digital Marketing & Admin Coordinator - Cinnamon - Old Windsor

(2020-10 - 2022-04)

• Managed marketing calendars and coordinated digital content
• Used Microsoft Excel, Google Docs, and Meta Business Suite for scheduling, tracking, and reporting
• Maintained mailing lists and customer records securely
• Proofread and edited professional communications and marketing materials

Learning Support Assistant - Uxbridge College

(2007-09 - 2009-07)

• Provided detailed note-taking and academic admin support for students with SEN
• Maintained confidential student records and contributed to EHCP documentation
• Assisted the Learning Support Department with filing, scheduling, and documentation
• Followed safeguarding procedures and supported behaviour management reporting

Administrator / Customer Liaison - William Major & Sons Fine Jewellers

(2003-03 - 2003-08)

• Processed invoices and managed petty cash records
• Managed telephone and face-to-face client enquiries with professionalism
• Maintained order logs, engraving requests, and luxury product documentation
• Performed daily admin tasks including post duties, filing, and correspondence

Retail Admin & Customer Service (Multiple Roles) - Selfridges, Debenhams, M&co, Robert Dyas, CKS Air Travels, Clarks

(1998 - 2003)

• Processed transactions, stock orders, and daily sales reporting
• Handled store credit systems and managed confidential customer information
• Supported inventory control and coordinated small events (e.g., in-store promotions)
• Delivered high-end customer service in a luxury retail environment.

PTTLLS - Preparing to Teach in the Lifelong Sector - UXBRIDGE COLLEGE, UXBRIDGE (2008-07)

DIPLOMA CACHE LEVEL - Child Care and Education (DCE) | Health and Social Care - CRAWLEY COLLEGE, CRAWLEY (2005-07)

AVCE TRAVEL & TOURISM | GNVQ - Leisure & Tourism - SACKVILLE 6TH FORM SCHOOL, EAST GRINSTEAD (2001-07)

GCSE - English Language, English Literature, Science Double Award, Mathematics, French, Geography, Art, Textiles - SACKVILLE SCHOOL, EAST GRINSTEAD (1999-07)