Sandip Joshi

Sales Operations and Revenue Operations specialist with experience across energy, SaaS, EV and recruitment sectors. Strong background in CRM governance, pipeline reporting, forecasting support, pricing analysis and sales process optimisation. Proven ability to improve workflow efficiency, data quality and reporting accuracy while enabling sales productivity.

Delivered measurable improvements including a 30% reduction in tender processing time, 40% reduction in admin workload and 20% improvement in sales-cycle efficiency. Skilled in supporting pricing, commercial insight and revenue visibility across the sales lifecycle.

Sales Operations Specialist at Brook Green Supply Ltd (2023-04 – 2026-02)

• Acted as CRM and systems SME, leading workflow automation, schema updates, UAT and deployment.
• Built dashboards covering pipeline, commercial performance, renewals and P&L insight, improving decision-making.
• Supported pricing analysis, deal structuring and margin setting for fixed and flexible energy contracts.
• Improved data quality and reporting accuracy through CRM governance and process standardisation.
• Reduced tender processing time by 30% and admin workload by 40% through workflow optimisation.
• Provided commercial insight to support pricing, risk and renewal strategies.
• Delivered CRM and process training for Sales Support and I&C Sales teams, improving adoption and productivity.

Customer Specialist / Sales Operations at Splend (2022-11 – 2023-04)

• Optimised Zoho CRM with dashboards, reports and workflow improvements.
• Streamlined onboarding workflows, increasing weekly onboards by 10%.
• Analysed customer and sales data to identify risks, opportunities and operational improvements.
• Improved customer retention and product adoption through structured account management.

Account Manager at Totaljobs Group (2022-03 – 2022-10)

• Grew a single account from £2k to £60k, securing a £22.3k contract plus renewal and upsell.
• Exceeded sales targets by 20% through data-driven portfolio management.
• Provided reporting and forecasting inputs to support GTM strategy.

SME Sales Consultant / Account Manager at Corona Energy (2015-08 – 2021-12)

• Delivered £500k+ gross margin annually through strategic account growth and renewals.
• Negotiated TPI agreements and payment terms, increasing business placement by 10–75%.
• Ensured accurate pricing, renewals and new-business data to support commercial reporting.
• Mentored team members on pricing, renewals and CRM usage.

Telesales Account Manager at B&S Group / Colorama (2013 – 2015)

Managed 30–40 accounts delivering £2m revenue and £350k GM; produced KPI reports; trained new starters globally.

Deputy Manager at Rymans Ltd (2013 – 2013)

Oversaw store operations, staff management and financial reporting.

Qualified Associate at TK Maxx (2007 – 2013)

Supported store operations, merchandising and nightshift teams.

BSc in Computer Systems Technology – University of Westminster (2005 – 2008)

GNVQ ICT Intermediate & AVCE ICT Double Award in ICT – Harrow College (2002 – 2005)