Sandy Price

Friendly, organised, and customer-focused professional with extensive experience across administration, customer service, and retail operations. A confident communicator with a practical, hands-on approach to problem-solving and supporting team efficiency. Recently refreshed administrative skills in fast-paced environments and now seeking a part-time role where I can contribute to smooth business operations and excellent customer service.

Part-Time Assistant Administrator - Hedone - Ascot

(2025-06 - 2026-03)

• Reconciled bank and credit card transactions against invoices using Xero.
• Sent weekly statements to customers and followed up with emails and phone calls, where necessary, to ensure invoices are paid on time.
• Processed invoices, matched delivery notes, and maintained accurate filing systems.
• Monitored pricing to ensure profit margins were maintained.
• Downloaded weekly margin/sales reports for management from Epos.
• Ordered stock to support smooth shop and office operations.
• Managed petty cash and weekly banking.
• Maintained HR records and files.
• Collate all staff hrs/holiday entitlement information for monthly payroll.
• Provided general operational administration support.

Administration Assistant (6-Month Contract) - Royal Ascot – Membership Services (Royal Enclosure)

(2025-01 - 2025-06)

• Managed member communications, bookings, and amendments
• Delivered high-level customer service to ensure a seamless experience
• Processed bookings, invoices, and documentation via Ticketmaster
• Resolved customer queries and identified upselling opportunities
• Supported front-of-house operations during Royal Ascot week

Membership Secretary (Temporary Role) - Luxury Restaurant Guide – Vision Marketing

(2024-01 - 2024-06)

• Managed membership sales and administration
• Maintained and updated Salesforce CRM database
• Supported general office and administrative functions

Accounts Assistant / Administrator - National Access & Scaffolding Confederation (NASC Ltd)

(2008-01 - 2016-07)

• Managed sales and purchase ledgers and reconciliations
• Administered membership renewals and payments
• Supported credit control and financial processes
• Handled publication sales and order processing

Membership Secretary & PA to CEO - Royal Ocean Racing Club

(2006-01 - 2008-09)

• Managed membership processes for over 3,000 members
• Maintained databases and produced reports
• Organised events, meetings, and committee coordination

Head of UK Retail - Olsen UK Ltd

(2002-01 - 2005-12)

• Led retail operations including budgeting, buying, and stock planning
• Set targets and conducted performance reviews
• Managed promotions and team development
• Coordinated communication between stores and head office

Director of Retail - TSE/CXD Cashmere

Area Manager - New Look

Senior Merchandiser - River Island

Department Sales Manager - Harrods

O Levels

Course - Business Studies