Sidali Yahia

I am an experienced professional with a diverse background in customer service, retail sales, and security supervision. I have developed strong communication and organisational skills through my roles in reception and postal services. As a licensed SIA security supervisor, I have demonstrated proven leadership abilities and hold an NVQ Level 2 in health and safety.

I am committed to delivering exceptional service while maintaining high standards of safety and efficiency. As a reliable porter, I provide positive patient care and high-quality clinical assistance in high-pressure hospital environments. I am proactive and adaptable, capable of offering responsive support under changing circumstances.

Additionally, I am physically fit to meet the manual handling requirements of the role.

Porter at NHS Foundation Trust (2025-03 – Present)

• I transported medical equipment to support optimal hospital operations and assisted with inventory management to ensure adequate supply levels at all times. I warmly greeted visitors, helped transport patients to various departments, and assisted them in navigating the facility. I supported nurses by assisting whenever needed, working as a team to change oxygen tanks and transport patients or provide any other help required during emergencies, all while maintaining respect, confidentiality, and prioritising the well-being of the patients.

Security Supervisor at Carlisle ltd Arramis (2017-02 – 2023-02)

• 2017-2020 still working as security SIA NVQ 2 Heath and safety,all events in Hyde Park - Hyde Park - The Royal Parks, London Stadium, football match, west ham stadium,wembley Stadium,QPR Arsenal and other events.Tottenham Hart line stadium, London Marathon,Ascot, Nato HQ, NHS hampstead, Chelsea westminster Hospital.

Front desk receptionist at Cleveland London clinic (2024-03 – 2025-12)

• Assisted in keeping track of office supplies, avoiding sudden shortages.
• Improved office efficiency by managing incoming calls and directing. Hygiene standards were met in the lobby area.
• Facilitated smooth operations in the

Night porter at NHS Foundation Trust (2023-02 – 2024-12)

• Provided excellent customer service for overall guest satisfaction.
• Responded promptly to guest queries for improved customer relations.

Postal Worker at Royal Mail (2017-10 – 2019-01)

• Collecting goods from a depot, warehouse or pick-up point
• Loading the vehicle in an order that matches the deliveries you'll make
• Planning the route
• Greeting customers, getting signatures and giving invoices when you deliver
• Recording mileage and fuel you buy
• Updating delivery records
• Returning undelivered items
• Sorting mail on a sorting frame, getting it into address order
• Operating automated equipment
• Delivering mail on foot, by a bicycle or by van
• Getting customer signatures for registered post and recorded deliveries
• Picking up mail from post boxes, post offices and businesses
• Dealing with wrongly addressed or returned mail
• Moving mail to and from processing centres, delivery offices, railway stations and airports

Sales Advisor at Pan European Finance (2015-01 – 2017-06)

A-Level or equivalent in Foundation Year Aerospace – Kingston University (2014-09 – 2015-07)