Sean N

Handles calls and emails promptly by providing accurate and timely information, alternatives, and solutions to residents. To generate monthly letters. To prepare letters for new residents.

Customer Relations Assistant (Finance) - EM Services - Holland Bukit Panjang Town Council (transferred September 2024)

(2021-12 - 2025-12)

• Handles calls and emails promptly by providing accurate and timely information, alternatives, and solutions to residents.
• To generate monthly letters.
• To prepare letters for new residents.
• To do courtesy call to resident for reminder of outstanding of S&CC.
• Verification of credit balances for refunds to residents following resale transactions.
• Preparation of Notice of Demand and prompt payment monitoring.
• Arrangement of instalment plans for residents.
• Other ad-hoc duties assigned.

Operations Executive - Chang Cheng Holdings (Jurong West hawker centre) - Jurong West

(2026-01-16 - 2026-04-05)

• Conduct regular inspections of the hawker centre to ensure facilities are clean, safe, and well-maintained, and report any maintenance issues.
• Provide assistance and support to tenants by addressing their operational concerns and resolving issues promptly.
• Oversee the daily operations of the drinks stall to ensure smooth and efficient service.
• Prepare and serve coffee and tea, handle cashiering duties, and provide excellent customer service.
• Any other adhoc duties assigned.

CPG Facility Management - CPG Facility Management Ang Mo Kio Town Council - Ang Mo Kio

(2026-04-06 - 2026-08-01)

• Handle incoming calls and accurately identify residents' concerns, record cases in the system, and liaise with the Property Officer when necessary.
• Perform cashiering duties, including the collection of Service and Conservancy Charges (S&CC).
• Carry out receptionist duties, including booking facilities for funeral wakes, badminton courts, and handling general enquiries from residents.
• Perform other ad hoc administrativel duties as assigned.

Telemarketing Executive - Xsosys Technology (Singapore) Pte Ltd

(2020-10 - 2021-11)

• To generate call list into Excel.
• To do B2B calls and understand the client's needs for software.
• Arrange appointments with clients either zoom meeting or physical meeting.
• Email our portfolio and follow up with client closely.

Business Development Executive - GTI Media

(2019-11 - 2020-06)

• To source for new Clients through cold calling, social media, career events etc.
• Promote our publications and online advertising solutions publications, career events etc.
• Arrange appointments with clients to understand more about their needs.
• Create proposals and solutions that meet client requirements.

Business Development Executive - Print & Print Pte Ltd

(2019-06 - 2019-10)

• To source for new Clients and share about our printing services.
• To arrange for appointment and understand Client's requirements for printing.
• To meet Client to show colour proof and physical mock-up.
• To arrange the delivery internally after the printing job is done.

Sales Development Representative (Temp Position) - Intercorp Solutions Pte Ltd

(2019-02 - 2019-04)

• To cold call and share with Clients about Company's software and Facial Reader.
• To call Client and do facts finding and introduce them Bio metric system.
• To arrange for an appointment for Sales Consultant.
• To update the list into Excel
• Updating leads to an in-house system.

Sales Executive (Temp) - C P M Maintenance Services

(2018-09 - 2018-12)

• Follow up with Company's ex Client.
• Arrange an appointment with the Property Manager for the Cleaning project.
• To update the list into Excel.
• Create and send proposal to Client.
• Other ad-hoc duties assigned.

Recruitment Consultant - Royal Ocean Marine Enterprise Pte Ltd

(2016-11 - 2018-08)

• To do B2B calls to Human Resource department and provide recruitment solutions.
• To develop and manage on-going client relationships, through e-mails, phone etc.
• Maintaining candidates' networks.
• To manage and coordinate the schedule of interviews.
• To source for candidates through Jobs Portal, external network etc.
• Screening of candidates through phone
• Arrange interviews with candidates internally.

Recruitment Consultant - PMET Strategy Resources

(2014-01 - 2016-07)

• To do B2B calls to Human Resource department and provide recruitment solutions.
• To source for candidates through Jobs Portal, LinkedIn etc.
• Posting of position in Jobstreet, JobsDB, Jobs Central etc.
• Screening of candidates through phone.
• Save candidate's CV in Company database.
• Building of Client through telemarketing.
• Maintaining candidates' networks.
• To manage and coordinate the schedule of interviews.
• To develop and manage on-going client relationships, through e-mails, phone etc.

Sales Executive (Free Lance) - Danmax Employment

(2012-02 - 2013-05)

• To establish new Clients through cold calling.
• Liaise with Overseas agent for candidates
• Conduct telephone interview with the candidates.
• Screening of candidate's resume
• Conduct Webcam interview with Clients.

Sales Consultant - Mak Career Consultant

(2011-06 - 2012-01)

• To establish new Clients through cold calling.
• Liaise with Overseas agent for candidates
• Conduct telephone interview with the candidates.
• Assist in job fairs.
• Screening of candidate's resume
• To manage and coordinate for the schedule of Webcam interviews with Clients

Telesales Executive - KM IDEAZ

(2004-06 - 2011-03)

• Handle incoming enquiries.
• Perform cold calling and promoting of products (Curtains, Perfume etc)
• Assist Sales Manager to follow up with existing Clients
• Perform data entry into Excel.
• Ad-hoc duties as assigned by superior.

GCE 'N' Level - Queensway Secondary School (1997 - 2000)