Selman Sertagac

Logistics Operations Manager with 23 years of experience across transport operations, warehouse management and high-volume domestic and export distribution. Experienced in supplier and customer relationship management, vehicle sourcing, purchasing, cost calculation, tender preparation, KPI reporting, order management and crisis management. Strong operational background in milk-run and one-way transport operations, route planning, goods receiving, FIFO warehouse location management and continuous improvement.

Logistics Operations Manager - Mars Logistics - Bursa, Türkiye

(2014-09 - 2026-03)

• Managed milk-run and one-way transport operations, coordinating daily operational requirements and service delivery.
• Managed supplier and customer relationships, including settlement and payment-related operational processes.
• Supported vehicle sourcing, purchasing, cost calculations and tender preparation for logistics operations.
• Planned employee shifts and coordinated operational resources to maintain efficient service delivery.
• Used KPI reporting, order management and crisis-management practices to support operational efficiency and customer satisfaction.
• Contributed to continuous improvements across transport and logistics processes.

Warehouse Supervisor - Korteks Mensucat Sanayii A.Ş. - Türkiye

(2003-03 - 2014-09)

• Coordinated orders, vehicle loading and shipment activities in a complex yarn manufacturing operation handling approximately 300 tonnes of domestic and export shipments per day.
• Ensured vehicle loading activities were completed in accordance with required operational standards.
• Coordinated invoicing and dispatch-note documentation related to shipments.
• Managed shipment reservations and coordination across shifts, including export shipments.
• Supported standardisation of export shipment processes and efficient warehouse operations.

Associate Degree - Mining - Kütahya Dumlupınar University, School of Applied Sciences (2000 - 2002)

High School - Mapping and Cadastre - Hürriyet Industrial Vocational High School (1999)