Senti Constantin Margineanu

Passionate and proactive IT professional with extensive experience in customer service, eager to transition into a first-line or service desk support role. Armed with a robust foundation in IT support fundamentals through professional certifications and self-directed learning, I am committed to leveraging my technical expertise and problem-solving skills to enhance IT operations and user satisfaction in a dynamic tech environment.

FLT Driver, Rexel UK, Aylesbury (October 2022 - Present)

• Managed inventory and logistics operations with precision, ensuring timely and accurate product movements.
• Demonstrated strong technical troubleshooting skills with IT hardware and software issues.
• Advocated for and implemented process improvements in warehouse management systems.

Customer Assistant (Yard), Builder Depot LTD, London, UK (July 2018 - October 2022)

• Exceeded performance metrics by maintaining high levels of operational efficiency and safety.
• Ensured quality control and compliance with safety standards during all loading and unloading operations.

Customer Service Assistant, Selco Builders Warehouse, London, UK (May 2017 - July 2018)

• Delivered exceptional customer support, resolving queries and enhancing customer satisfaction.
• Fostered strong customer relations and provided technical advice and support.

• Certificate of Higher Education, University of Wales Trinity Saint David, London (June 2023 - April 2024)-
• Courses include: Network and Cybersecurity Essentials, Computer Architecture, Operating Systems, and Problem Solving in IT.