Sharon MacGilchrist
Front of House Manager
Talent
Bedford, BedfordMember since May 27, 2024
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About
I've worked in hospitality for quite a few years and have worked in every department including finance. I am eager to move my career after this long to develop more skills and offer my own. I need an opportunity to help others.
Experience
Duty Manager/ Front of House Manager/ Head Receptionist
May 2016 – Present Cranfield University – Mitchell Hall – Venue Cranfield
Receptionist
Dec 2007 – May 2016 Cranfield University – Mitchell Hall – Venue Cranfield
Receptionist
Jun 2005 – Dec 2007 Travelodge – Marston Moretaine
Retail Sales Assistant
Nov 2004 – Mar 2005 The Officers Club – Luton Harpur Centre
Senior Promotional Sales Representative
Jan 2004 – Oct 2004 Pro Promotions – Cape Town, South Africa
Network Assistant
Sep 2001 – Jan 2004 Baxter I.T. LTD – Cape Town, South Africa
Education
- Health and Safety Level 3
- Manual Handling Level 3
- Dealing with vulnerable Adults
- Train the Trainer
- GDPR and data protection
- Microsoft Office
- Customer service level 1 – true2 Leadership
- Customer service level 2 – true2 Leadership
- Interviewing techniques
- Business care – Snakes and Ladders
- NVQ Level 2 – Front Office and UPK Tests
- NVQ Level 1 – Key skills in communication
- NVQ Level 1 – key skills in Application of Numbers
- NCFE Level 2 in Adult Literacy
- NCFE Level 2 in Adult Numeracy
- OCR Level 2 NVQ in Customer Service
- Web Page design (Frontpage)
