Shelly Lew

I believe I am an experienced customer service individual who has the ability to work very well within a team setting as well as on my own. I have a 'can do attitude' and will be effective to work within any customer service environment.

Customer Service Assistant at London Southbank University (2022-04 – Present)

Food Service Assistant at Radish Sandhurst Primary School (2021-05 – Present)

• Serve all children and adults in a polite and friendly manner
• Maintain the cleanliness and hygiene of the kitchen to promote a safe working environment
• Lay food out on display making sure it looks presentable as well as appealing
• Communicate effectively with adults and children

Food Service Assistant at Compass Group Ireland and UK (2008-11 – 2021-05)

• Serve all children and adults in a polite and friendly manner
• Maintain the cleanliness and hygiene of the kitchen to promote a safe working environment
• Lay food out on display making sure it looks presentable as well as appealing
• Communicate effectively with adults and children

Canteen Assistant at BHS (1983-09 – 1984-09)

• Responsible for serving customers on the till and providing excellent customer service
• Maintaining high standard of Hygiene
• Ability to effectively deal with difficult customers in professional but in a diplomatic manner
• Serving customers tea, meals and beverages

Play Group Assistant at St Marry Magdelene PlayGroup (1986-09 – 1990-12)

• Responsible for providing a safe and stimulating environment for children of years 0-5 years
• Organise activities, sing songs, playing games, storytelling and encouraging them to have fun and also interact with their peers
• Ensuring Health and Safety procedures were implemented at all times
• Supervising children at meal times and in the garden
• Writing reports and observations to be able to feedback to parents and staff members
• Responding to children's physical needs which include, feeding, nappy changing and toilet training

Showroom Assistant at Lipstick (1986-10 – 1991-01)

• Responsible for serving customers on the till and taking queries both on the phone and in person
• Ability to effectively deal with difficult customers in professional but diplomatic manner
• Responsible for product display and product advise of ladies' fashion wears
• Responsible for stock control

Play Scheme Worker at Contact a family (1992-07 – 1992-09)

• Working well with special needs children whom where disabled under the ages of 0-16 years and providing stimulating and interesting activities
• Ability to maintain an effective and efficient operation of the scheme, including a safe environment for them and ensuring a high standard of hygiene

Creche Assistant at Shanti Women Counselling Service (1992-09 – 1993)

• Responsible for providing a safe and stimulating environment for children of years 0-5 years
• Organise activities, sing songs, playing games, storytelling and encouraging them to have fun and also interact with their peers
• Ensuring Health and Safety procedures were implemented at all times
• Supervising children at meal times and in the garden
• Responding to children's physical needs which include, feeding, nappy changing and toilet training
• Writing reports and observations to be able to feedback to parents and staff members

City Guilds in Home Economics for family, plus community care – Croydon College (1982-09 – 1984-07)

City Guilds in Foundation course community care – Croydon College (1983-09 – 1984-07)