Shiv Patel
Motivated and customer-focused individual with experience in retail, volunteering, and event support
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About
A Motivated and customer-focused individual with experience in retail, volunteering, and event support. Skilled at providing excellent service, working effectively in a team, and adapting quickly to new environments. Seeking an entry-level role in retail or customer service where I can build on my skills and contribute to a positive customer experience.
Experience
Volunteer Customer Services - Wolverhampton Art Gallery
(2025-01)
- Assisting visitors with exhibition information
- Providing support to visitor while ensuring security of exhibits
Shop Assistant - Cancer Research, Bilston - Bilston
(2021-10)
- Managed stock and contributed to a positive shopping experience
- Assisted customers with inquiries and purchases
- Maintained a clean and organised store environment
- Help get new stock ready to sell in the shop
Shop Assistant - Tesco, West Brom - West Brom
(2024-09 - 2024-09)
- Assisting customers with queries, offering friendly and efficient service
- Restocking shelves and ensuring products are displayed neatly and attractively
- Collaborating with team members to ensure smooth store operations during busy periods
Team Member - Commonwealth Games, Birmingham - Birmingham
(2022 - 2022)
- Supported event operations, ensuring smooth execution and excellent participant experience
- Guided athletes to the stage
- Assisted with athlete welcomes and registration at the athletes' village
- Provided information and assistance to attendees
- Collaborated with team members to resolve issues quickly and effectively
Retail Assistant - Co-op, Wolverhampton - Wolverhampton
(2021 - 2021)
Work Experience
Shop Assistant - St Giles Gift Shop
(2018-10 - 2020-02)
Education
Get into Customer Service with Transport - Kings Trust (2025 - 2025)
Film and Production bootcamp - BritAsia TV (2024 - 2024)
Digital Skills - City of Wolverhampton College (2024 - 2024)
Food Hygiene Level 2 - Food Safety - Princes' Trust (2023 - 2023)
Basic First Aid - First Aid - Princes' Trust (2023 - 2023)
Employability & Teamwork Skills Level 1 - Employability - Princes' Trust (2023 - 2023)
Physical Bronze, Expedition Bronze, Skills Bronze - Duke of Edinburgh Award (2018-01 - 2018-05)
Supported Internship - Basic English & Maths Level 3, Employability skills - Wolverhampton College (2019 - 2022)
OCR Functional Skills in English 2, OCR Functional Skills in Maths 2, OCR Functional Skills in ICT 3 - Penn Fields High School (2013 - 2019)
