Stacey Strange

Customer-focused professional with experience across sales support, customer service, reception, administration and care support. Confident handling telephone enquiries, maintaining accurate records, managing confidential information and building positive relationships with customers, clients and colleagues. Reliable, organised and enthusiastic, with a strong work ethic and a proven ability to learn quickly, support team goals and see tasks through from start to finish.

Technical Sales Advisor - Wolsey - Eastleigh

(2011-08 - 2026-07)

• Technical Sales Advisor with extensive experience in the climate division across three Eastleigh branches (G59, BT and G49)
• Processed customer orders accurately and efficiently while delivering excellent service
• Prepared, generated and proactively followed up quotations to support sales growth
• Opened and managed new customer accounts in line with company procedures
• Handled high volumes of telephone enquiries, providing technical product advice and support
• Worked on the trade counter for the past seven years, building strong long-term relationships with trade customers
• Delivered a customer-focused service, contributing to repeat business and customer loyalty
• Gained cross functional experience within the plumbing and parts trade counter at BT Branch
• Developed knowledge of pipe division while working at the G49 Branch

GCSEs – Crestwood Community School (1999 – 2004)