Steph Spalding

I am seeking new employment in a stable and rewarding role where I can put my strong organisational, customer service and management experience to use. Highly organised and reliable administrator with experience supporting busy office and building/ property environments. Skilled in handling invoices, quotes, filing, debt recovery, customer communication, and coordinating multiple projects at once.

Experienced working with contractors, suppliers and office systems in fast paced settings. Confident in managing administration tasks with accuracy, professionalism, and strong attention to detail. Known for being adaptable, hardworking, and approachable with experience across accounts, office coordination, and property/building services administration.

Manager - Car Paints & Panels Ipswich - Ipswich

(1988-01 - 1997-12)

• Managed day to day operations of an automotive paint supply business
• Oversaw order processing, stock control and distribution to trade customers
• Ensured timely delivery of products
• Maintained relationships with body shops, garages and trade clients
• Provided expert advice on paint products and colour matching
• Ensured high levels of customer satisfaction
• Monitored stock levels
• Management of budgets and invoices and analysing sales performance
• Compliance with health and safety and environmental regulations

Coordinator - Solarglass

(2000-01 - 2000-12)

• Ordered double glazed units from our eternal factory situated on the ground floor of the company
• Coordinated office administration and supported daily operations
• Managed customer communication and scheduling
• Organised paperwork, records, and job related documentation
• Worked closely with teams to ensure smooth project coordination
• Coordinating 2 glaziers in Essex
• Maintaining the glaziers day-to-day responsibilities
• Receiving in bound calls from tenants with queries, dates and updates

Team Leader - Tesco

(2000-01 - 2006-12)

• Processing cash/card transactions using the till
• Cashing of tills at the end of the day
• Maintained cleanliness and organisation of the shop floor as well as ensuring displays were tidy and visually appealing
• Followed health and safety guidelines at all times
• Supported colleagues during busy periods and worked collaboratively
• Contributed to a positive and efficient working environment
• Cash collections handover to Securicor, responsible for key handling of the door systems, with procedures to pass over days takings etc

Accounts Clerk - A&R Building Maintenance

(2000-01 - 2006-12)

• Supported administration within a maintenance / building services environment
• Processed sales and purchase invoices using Sage and SOR Excel
• Chased outstanding payments and assisted with debt recovery
• Responsible for payments of suppliers invoices additionally checking for any discrepancies
• Used Microsoft Excel to complete SOR ( Schedule of Rates) coding for a housing company
• Assisted with customer communication, record keeping, and job administration
• Helped maintain organised workflow and accurate office documentation

Assistant - Martin's Bakery

(2020-01 - 2026-12)

• Handling cash/card transactions via the till
• Noting of invoices for customer order collections
• Preparing food in accordance with health and safety regulations
• Keyholding thus opening and closing of the shop
• Stock rotation
• Cleaning of the shop daily
• Writing of the posters and written work on display in the shop