Stephen Ellis

Wealth of experience working in customer service roles with over 6 years of experience specializing in managing others, scheduling, and conducting audits. Additional experience in a sales role and manual labour work. Currently working on a career shift from a supervisor role to a role in operations. Looking to further my career and grow in education.

Team Leader Supervisor - Tesco PLC

(2024-02)

• Leading daily checkout operations in a high-volume retail environment where we maintain a 79% helpful, friendly, and welcoming rating.
• Accountable for team supervision where we maintain over 84% friendliness rating.
• Accountable for secure cash management with declaration daily, building consistent processes, supported colleague wellbeing.
• Delivering smooth customer and colleague service, with booking shifts and holidays.

Robot Welder - Leviat

(2023-02 - 2024-01)

• Operated and supervised over a machine worth over £1 million. Operating a welding machine to weld brackets to a structure.
• Maintaining 100% effectiveness with 80/80 brackets an hour.
• Time sensitive customer orders fulfilled with 100% accuracy, with overseeing if machine is working correcting and is safely welding.

Sales Assistant - Currys

(2018-10 - 2019-01)

• Selling electrical products to customers with confidently talking about each product
• Manning a till with keeping cash safe and handling money effectively. Checking notes and financing products.
• Discussing sensitive information with customers like income for finance.
• Operating a till with maintaining 30 sales per day.
• Offering services with selling at 70% follow through.

B.A. - Business & Marketing - Sheffield Hallam University (2019-09 - 2025-01)