Steven Mallion
Customer Assistant (previously Supervisor)
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About
I am a conscientious and professional person with extensive experience in customer facing roles as well as training others to do the same. I am currently seeking a new position which will accommodate family commitments. I am highly organised and efficient individual. I enjoy combining my customer service skills with a role that helps others. I have always had a knack for cleaning and presentation due to growing up in military household.
Experience
Customer Assistant (previously Supervisor) - QD Group / Cherrylane garden centre
(2022-12)
Began here as a supervisor but had to reduce hours due to family care needs. Currently working here as a customer assistant. Would like more hours but currently unavailable.
- Helped with the everyday operation of the store from customer service to cleaning standards
Customer Delivery Driver - TESCO
(2021-08 - 2022-12)
Multi drop delivery driver.
- Loading van
- Health and safety van checks
- Delivering to customers in a timely manner
- Ensuring handheld device is used correctly
- Looking after products on route
General Worker / Assistant Manager / Supervisor - Screwfix
(2008-04 - 2018-08)
2008-2009 general worker responsible for delivering great customer service. 2009-2017 Assistant manager responsible for the health and safety of staff and public, training staff in all aspects of customer service as well as product knowledge, ensuring the daily deliverers are correctly put away in a timely fashion. Control of daily money counts and inputting on the company computer systems. Daily risk assessment checks, overall running of the store. 2017-2018 Supervisor as change of location.
While at Screwfix I undertook various training learning manual handling skills, first aid, training platforms to be able to train others.
Customer Assistant - Mecca bingo
(2007-06 - 2008-04)
Enjoyed this role but not enough hours offered.
- Greeting customers and ensuring to abide by the company guide lines
- Up selling in cafe and drink counter
- Bingo book sales managing cash sales a lot of mental maths needed for this role
Education
GCSE - EARLHAM HIGH SCHOOL (1993-09 - 1997-06)
