Syed Asif Ismail

Enthusiastic and Hard-Working Senior Proposals Manager / Business Analyst

Dear Hiring Manager,

As an experienced Pre-Sales Consultant /Senior Technical Project Manager, the advertisement for Senior Technical Project Manager / Business Analyst with Greenrichit sparked my interest. Reviewing the position requirements and your organization's website, I was excited to find that my qualifications and personal strengths align with your needs and mission.

My attached resume outlines all that I could offer your organization.

Here's the overview

The depth of experience I can offer will contribute to your leading industry position. I'd love to help take you to the top of the field.

I bring a comprehensive set of skills that I believe will be valuable to Greenrichit. In my Pre-Sales Consultant /Senior Technical Project Manager role, I honed my product and infrastructure development abilities, providing a firm foundation for the Senior Technical Project Manager position. My collaboration, people-centric nature, and compassion gave me excellent critical thinking skills.

I am excited to contribute my talents and proficiency in decision-making to your team efforts. As an engaging communicator with a proven track record in end-user support, my focus on building strong professional relationships has been a beneficial asset throughout my career.

Please review my enclosed resume for a more in-depth illustration of my work history and accomplishments. I would appreciate the opportunity to interview at your earliest convenience. I'm eager to discuss how my personality and background fit the Senior Technical Project Manager role.

Thank you for your time and consideration of my candidacy.

Sincerely,

E. SYED ASIF ISMAIL

Senior Project Manager (Tech. & Commercial)

Salam, Riyadh, Saudi Arabia J A N U A R Y , 2 0 1 6 Till J U N E , 2 0 2 3

• Strategic Planning and Alignment: Having the ability to align service delivery strategies with the organization's overall business objectives. This includes understanding market trends, identifying opportunities for growth, and creating long-term plans to meet customer needs effectively.
• Vendor Management: As a Service Delivery Manager, working with various vendors and third-party providers. Advanced skills in vendor management involve negotiating contracts, establishing service-level agreements (SLAs), and maintaining strong partnerships to ensure high-quality service delivery.
• Data Analytics and Insights: Utilizing data analytics to identify patterns, trends, and areas for improvement in service delivery. involving using tools to gather and analyze data, which can help optimize processes and enhance the overall customer experience.
• Problem Solving and Decision Making: To Develop advanced problem-solving skills to address complex issues that may arise during service delivery. Effective decision-making is crucial to handle critical situations and minimize disruptions in service.
• Continuous Improvement and Quality Management: To Implement and lead initiatives for continuous improvement in service delivery processes. Applying quality management methodologies like Six Sigma or ITIL (Information Technology Infrastructure Library) to help enhance efficiency and customer satisfaction.
• Cross-functional Collaboration: As a Service Delivery Manager, working with various teams and departments. Advanced skills in cross-functional collaboration to foster effective communication, break down silos, and ensure seamless service delivery across the organization.
• Change Management: Proficient in managing and implementing changes in service delivery processes, especially during transitions or upgrades skills helps in minimizing resistance to change and maintaining service excellence.
• Financial Management and Budgeting: Advanced financial skills to managing budgets, tracking expenses, and optimizing resource allocation to achieve cost-effectiveness while delivering quality services.
• Risk Management: To Develop the ability to identify potential risks in service delivery, assess their impact, and implement strategies to mitigate them. Being proactive in risk management ensures smoother operations and customer satisfaction.
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• Communication and Presentation: As an advanced skill, I have effective communication and presentation abilities for conveying complex ideas, progress updates, and performance metrics to various stakeholders, including executives and clients.
• Project Management: To Familiarize with project management methodologies and tools and as Service Delivery Managers often oversee projects related to service improvements, new implementations, or upgrades.

Below Sectors Include the following services (Standard Services) ;

• Banking and Finance: Bank Al Bilad, Fransi Bank, SABB Bank, SAMA: (L3/L2 VPN, BDI Internet, Co-Location Services, BBI Internet, Layer 2 services, Layer 3 services, Cloud Services, Managed Services).
• Oil and Gas: (L3/L2 VPN, BDI Internet, Co-Location Services, BBI Internet, Layer 2 services, Layer 3 services, Cloud Services, Managed Services).
• Health Care ((L3/L2 VPN, BDI Internet, Co-Location Services, BBI Internet, Layer 2 services, Layer 3 services, Cloud Services, Managed Services).
• Enterprise and Corporate (L3/L2 VPN, BDI Internet, Co-Location Services, BBI Internet, Layer 2 services, Layer 3 services, Cloud Services, Managed Services).
• Govt. And Defense (L3/L2 VPN, BDI Internet, Co-Location Services, BBI Internet, Layer 2 services, Layer 3 services, Cloud Services, Managed Services).
• Real Estate (L3/L2 VPN, BDI Internet, Co-Location Services, BBI Internet, Layer 2 services, Layer 3 services, Cloud Services, Managed Services).
• SME’s (L3/L2 VPN, BDI Internet, Co-Location Services, BBI Internet, Layer 2 services, Layer 3 services, Cloud Services, Managed Services).
• Telecom & Whole Sales: (L3/L2 VPN, BDI Internet, Co-Location Services, BBI Internet, Layer 2 services, Layer 3 services, Cloud Services, Managed Services) 
• Education: (L3/L2 VPN, BDI Internet, Co-Location Services, BBI Internet, Layer 2 services, Layer 3 services, Cloud Services, Managed Services).

SR. PROJECT MANAGER  

BTC, BAUD TELECOM NETWORKS, RIYADH, A U G U S T , 2 0 1 3 — D E C E M B E R , 2 0 1 5

• Proactively worked with account teams on strategic opportunities as well as focus accounts, helping to position new technologies.
• Provided technical qualification for products and associated security implications.
• Gave leadership and guidance on technical responses to customer request for proposal, proof of concepts, and demonstrations.
• Developed broad engagement in the account's organization across sales, marketing, and business/users/groups, Product, Network andIT.
• Provided competitive knowledge (in their area of specialization) including solution, technology and product offerings.
• Had a detailed understanding of the company and its business, possible solutions and product strengths, weaknesses, opportunities and threats.
• Orchestrated internal stakeholders across product, architecture, services and business development team to develop propositions that help our customer increase revenue, reduce cost and solve their complex business and technology problems.
• Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
• Reined in project costs while meeting key milestones.

Boosted revenues by coordinating and executing projects and growing inventory diversity.

NETWORK & SECURITY CONSULTANT

Asaco Group, Ahd Al Saudi Co, RIYADH M A R C H 2 0 1 1 — J U L Y 2 0 1 3

Summary:

Proving Consultancy to my customers on a broad range of business-related matters. Used a working knowledge of Cisco Enterprise Solutions, Cisco Unified Collaboration and Cisco Border less networks by using Cisco famous tools like CCW and other partner tools for configuration and quotes. Defining and reviewing entity control environment and entity level processes including IT policies & controls and enterprise risk management.

Defining and reviewing processes, sub processes & activities, process flowcharts, risk control matrix, testing of design and operative effectiveness of General Computer Controls and providing a remedial solution.Implementing Risk Assessment and Business Impact Analysis.

Bachelor of Computer Systems Engineering- 1998-2002

UIT- NED UNIVERSITY OF ENGINEERING AND TECHNOLOGY.