Technical Support Analyst
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I have over 6 years of experience in the sales and Recruitment industry and customer service. Having worked my way up to a full 360 Consultant, but since the covid outbreak, I realised it was a good time to follow my passion in IT and I am ready for a new challenge and see this position as the perfect role to help me start my new career.
I am a highly ambitious, innovative, and proven team player with an outstanding track record in multiple areas of the sales and Recruitment industry. My approach is to work from the point of view of the customer and deliver solutions that meet their needs. My personable character allows me to easily build relationships with colleagues.
Administering and troubleshooting: • Microsoft Office 365 • Microsoft Windows 10 deployment, • Software configuration and deployment • Windows Server Support 2019, 2016, 2012 • Active Directory • DNS and DHCP • Antivirus, Antimalware • Data Backup & Recovery • Some experience of VMware or Hyper-V • Knowledge of Microsoft Azure • Experience of working in a fast paced, driven environment
