Tanja Zlatanova
HOUSEKEEPING TEAM LEADER
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About
Housekeeping Team Leader Highly organized and results-driven Housekeeping Team Leader with a strong background in maintaining cleanliness and hygiene standards in hotels/resorts/hospitals/corporate settings. Skilled in supervising and training housekeeping staff, coordinating daily operations, and ensuring compliance with health and safety regulations. Adept at managing inventory, implementing quality control measures, and improving efficiency to enhance guest satisfaction.
A proactive leader with excellent communication and problem-solving skills, committed to delivering high standards of cleanliness and service. I have more than 19 years of professional experience working in companies. I can speak and write Russian, Bulgarian, Serbian, Macedonian at native level.
My English is professional level.
Experience
Housekeeping Team Leader - UNITE STUDENT - London
(2016-07)
Detail-oriented and proactive Housekeeping Team Leader with 9 years of experience overseeing housekeeping operations in hotels/resorts/hospitals/corporate settings. Skilled in managing teams, ensuring high cleanliness standards, and maintaining a safe and welcoming environment for guests and staff. Adept at training and supervising housekeeping staff, coordinating schedules, and implementing efficiency-improving processes.
Strong attention to detail, excellent organizational skills, and a commitment to delivering top-tier hygiene and customer service.
Production Manager - VINCINI - Vinica
(2005-08 - 2016-03)
- To control every part of the production stages in Vincini and to manage the proces both digitaly and physicilly by coordinating the teams.
- Supporting the recruitment and onboarding of new teammates.
Education
Bachelor of Arts - BUSINESS MANAGEMENT - UNITE STUDENT (2021)