Thomas Dalton

Over recent years, I have gained valuable hands-on marketing experience, with extensive use of digital marketing techniques including SEO, content creation, and website optimisation. During this time, I have managed multiple clients and projects simultaneously, delivering high-quality work while developing strong communication and client-facing skills.

Alongside my marketing experience, I have developed excellent communication, customer service, and problem-solving skills through roles in hospitality and retail. These experiences have enhanced my ability to work effectively with people, adapt to different environments, and provide a positive customer experience.

I look forward to joining a company where I can contribute to its growth and success while continuing to develop my skills, knowledge, and experience.

Digital Marketing Executive at Cosmetic Digital (01/2025 – 06/2026)

• SEO consultant with experience and knowledge in the use of various analytics tools (such as Google Analytics and SE ranking)
• Managing 10+ clients and various projects to deliver high quality outcomes for clients
• Content creation on behalf of clients to ensure objectives are met
• Website development activities carried out, such as adding new pages and website alterations on multiple CMS' (e.g. Wordpress & Shopify)
• Worked directly with clients and colleagues on a number of projects and new treatment roll outs
• Ability to meet deadlines and handle workload effectively
• Adaptable and eager to learn new skills and knowledge to improve outcomes for clients
• Proactive problem solving and using initiative to resolve issues and create ideas

Front of House at Marquis of Granby (05/2024 – 01/2025)

• Worked in a high-pressure environment and managed difficult situations like Bank Holidays and Christmas
• Provided friendly and helpful support to other team members, including providing training to new staff members
• Multitasking to manage the bar, shop, and outside area, often given the responsibility to manage this while the manager was absent

Retail Customer Service Assistant at William Hill (10/2022 – 05/2023)

• Responsible for handling cash flows and calculating payments
• Providing excellent customer service, multitasking to ensure customers are welcomed and their requests dealt with in a prompt and professional manner
• Friendly and helpful team worker, providing support and training to other staff members
• Excellent communication skills with customers
• 13-week training course taken on accepting bets, dealing with fraud, understanding the products, and managing the shop
• Planning and organisational skills to carry out opening and closing shop procedures. Including completing the appropriate declaration forms and security checklists for a high security threat shop and area

Bachelor's Degree in Sports Journalism – Liverpool John Moores University (09/2021 – 05/2024)

Level 3 in Multi-Channel Marketing – Velocity Academy (01/2025 – 06/2026)

A-Levels in Media Studies, Psychology, and Business – Redhill Academy Sixth Form

GCSE in Maths, English Language, and Literature – Redhill Academy School