Tichelle House

Motivated and highly organised Personal Assistant/Receptionist with strong experience providing efficient administrative and executive support in professional environments. Skilled in communication, diary management, multitasking, and confidentiality, with a proven ability to keep daily operations running smoothly.

personal assistant - ELEVATE OCCASIONS - London/Bristol, England

(2024-11)

• Provided end-to-end event support, including coordinating with venues to ensure all requirements were met ahead of event day.
• Managed supplier relationships, including ordering and organising event items such as balloons, décor, and branded materials.
• Liaised with venues and external vendors to confirm timings, access arrangements, and event specifications.
• Monitored event timelines closely to ensure all tasks were completed efficiently and to schedule.
• Supported the wider events team with administrative and operational tasks to ensure seamless event delivery.

personal assistant - empress body - London, England

(2022-09 - 2024)

• Organised complex diaries and scheduled meetings involving multiple stakeholders.
• Coordinated travel bookings and prepared detailed travel itineraries.
• Assisted in planning and delivering internal and client-facing events.
• Provided day-to-day administrative support to the wider team.
• Supported project coordination by monitoring deadlines, timelines, and deliverables.
• Created and formatted documents, presentations, and meeting packs.
• Served as a key coordination point across team activities and projects.

rECEPTIONIST/EVENT PLANNER - AMAZON - Bristol, England

(2020-01 - 2022)

• Welcoming clients and visitors, creating a professional and friendly front-of-house environment.
• Managed incoming phone calls, emails, and general enquiries efficiently.
• Supported daily administrative tasks to ensure smooth office operations.
• Handled deliveries, incoming post, and maintained a clean and organized reception area.
• Ensured all event logistics were delivered on time, tracking deadlines and following up with suppliers.
• Assisted in on-site event coordination, supporting setup, smooth running, and breakdown of events.

warehouse worker - AMAZON - Bristol, England

(2019-07 - 2020)

• Regularly exceeded performance and productivity targets through correct, efficient picking and packing.
• Carried out day-to-day warehouse duties with care and attention, supporting compliance with safety standards.
• Consistently followed workplace health and safety measures to minimise operational risk.
• Assessed packages and counted stock to ensure delivery accuracy before unloading and processing.
• Maintained a clean and safe working environment, following health and safety guidelines.

Make up artist/sales assistant - Make up forever - Bristol, England

(2017-05 - 2019-06)

• Helping the store manager in daily operations, driving sales, and ensuring exceptional customer service
• Monitoring daily sale activities, setting individual goals and providing feedback to improve performances.
• Engaging with customers to find out needs and preferences to offer a personalized experience
• Maintain up to date knowledge of all products understanding Ingredients and benefits
• Delivering outstanding customer service in a welcoming environment, resolving any concerns in a professional manner.
• Assist in organizing and executing in store events, make up workshops and promotional activities to drive traffic and increase brand visibility.

Supervisor - Accessorise - Bristol, England

(2016-11 - 2017-06)

• Manage daily operations of store
• Supervise and train staff to ensure high quality customer service
• Maintain stock levels and order new products when needed
• Monitor sales and adjust staffing levels as needed
• Handle any customer complaints and issues in prompt manner
• Ensure store is clean and safe
• Handling opening and closing of store
• Creating and managing the staff rota.

SaLES ASSISTANT - Accessorise/ monsoon - Bristol, England

(2014-12 - 2016-11)

• Assisting customers by answering their queries, providing product information, and helping them find the items they need
• Actively engaging with customers to drive sales, suggesting items that complement their purchases, and helping them with fitting rooms if needed
• Maintained the store's appearance by keeping displays well presented, replenishing stock, and arranging products in line with company guidelines.
• Operating the till, processing transactions, handling returns and ensuring right cash handling procedures
• Helping with stockroom activities, including receiving deliveries, organising stock, and conducting inventory checks
• Working closely with other sales associates and management to meet store targets and create a positive shopping environment
• Staying informed about the latest fashion trends and the company's product range to offer informed recommendations to customers.

Level 2 Diploma - Media Make up - CITY OF BRISTOL COLLEGE (2015)

Level 2 Diploma - Beauty Therapy - CITY OF BRISTOL COLLEGE (2014)

GCSE - English Language - FAIRFIELD HIGH SCHOOL

GCSE - English Literature - FAIRFIELD HIGH SCHOOL

GCSE - Maths - FAIRFIELD HIGH SCHOOL

BTEC - Science - FAIRFIELD HIGH SCHOOL