Tom Fraser
Front of House Manager
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About
2024 Acorn Award winner with over 10 years of hospitality experience, primarily within the luxury hotel market, mainly within Forbes Five Star establishments. A highly motivated and passionate manager with a focus on developing talent and delivering exceptional, personalised service. Currently an active member of the Institute of Hospitality and AICR UK. Looking to relocate and join the Yorkshire based luxury hotel market.
Experience
The Red Carnation Hotel Collection- September 2018- Present The Rubens at the Palace (AA 5 Star), Hotel 41 (Forbes Five Star) & BBar, Victoria, London
Front of House Manager November 2023 - Present The Milestone Hotel & Residences (Forbes Five Star) Kensington, London
Assistant Front Office Manager November 2022 - November 2023
Reception Manager August 2021 - November 2022
Graduate Manager July 2019 - August 2021
Ashford Castle (Forbes Five Star and Leading Hotels of the World) County Mayo, Ireland:
Graduate Manager Food and Beverage September 2018 - July 2019
Education
The University of Huddersfield: BA Hospitality Management Degree 2014-2018: First Classification
Modules included Strategic Management, Operational Analysis and Organisational Behaviour. Achievements: awarded best final year performance and best final year project by the Business School Dean at graduation.
