Valentyna Husakova

I am a highly motivated individual with a strong work ethic, always striving for excellence and going above and beyond to achieve outstanding results. With fluency in both Czech and English, I possess the unique advantage of effectively communicating and connecting with individuals from diverse cultural backgrounds. This proficiency allows me to build strong relationships, foster collaboration, and provide exceptional service.

I demonstrate confidence in my abilities and take a proactive approach to problem-solving. I embrace new challenges and continuously seek opportunities to learn and grow. In addition to my strong work ethic, confidence, and proactive leadership, I am known for my dedication to continuous improvement.

Deputy Housekeeping Manager - Hotel / Company Name

(2024)

• Support the Executive Housekeeping Manager in overseeing daily operations of the housekeeping department to ensure elite hospitality standards.
• Supervise, mentor, and schedule room attendants and supervisors, optimizing team performance and labor efficiency.
• Manage inventory control for cleaning supplies, linens, and guest amenities, coordinating with vendors to control costs.
• Conduct routine quality control audits across guest rooms and public areas, resolving guest complaints promptly to ensure optimal satisfaction.

Supervisor Assistant - HotelCare

(2024 - 2024)

• With my previous expertise as a supervisor, at the Mercure 4-star hotel, where my duties consisted of: Maintaining accurate records of daily operations, incidents, and staff performance.
• Gathering and analyzing guest feedback to identify areas for improvement and implement changes to enhance the guest experience.
• Keeping track of supplies and equipment, ensuring that the hotel is well-stocked.
• Inspecting and finalizing all rooms to ensure they meet highest cleaning standards and protocols for our guests.

Supervisor Attendant - Clarity Ltd Liverpool

(2020 - 2024)

• As a supervisor room attendant the key aspects of my role included to oversee and guide a team of room attendants.
• Training and Development meaning I was providing coaching and support to enhance skills.
• Quality Control this indicates I was conducting inspections to maintain cleanliness and standards.
• Address guest concerns promptly and handle challenging situations.
• Coordinate with the team and management effectively. Lastly, adhering to schedules, completing tasks efficiently and effectively.

Room Attendant - Clarity Ltd Liverpool

(2019 - 2020)

• As a room attendant I was providing an excellent customer service to the guests with a positive attitude and professionalism.
• Some of my duties also included: Cleaned and maintained guest rooms to ensure a comfortable and welcoming environment.
• Changed bed linens, replenished amenities, and restocked supplies.
• Reported any maintenance issues or damages to the appropriate department. Lastly, adhered to hotel policies and procedures, including safety and security protocols.