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Will Hart

Will Hart

Friendly and hardworking hospitality professional

Talent
ManchesterMember since September 15, 2026
Customer ServiceConflict ResolutionPositive attitudeReliabilityActive ListeningTeam collaborationTime managementAttention to detail
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Customer ServiceConflict ResolutionPositive attitudeReliabilityActive Listening

About

I am friendly and hardworking with 2 years of varied hospitality experience. I'm adjusted to functioning in busy workplaces which means I'm skilled in multitasking, conflict resolution, and delivering welcoming customer service. My approach to work is very proactive ensuring I'm always busy and being helpful to my coworkers.

Experience

Floor staff at The Oast House (2025-10 – Present)

  • Running food and drinks orders to customers.
  • Glass collection and clearing tables.
  • Welcoming restaurant bookings, taking their orders, and charging them after their meal.
  • Making coffees to specification.
  • Completing daily, weekly, and deep-cleaning routines.
  • Helping out the bar and bar-back when required.

Bartender at The Dog & Partridge (2025-02 – 2025-07)

  • Serving drinks and taking payment by card and cash.
  • Keeping the bar well stocked and tidy.
  • Changing kegs and keeping the cellar organised.
  • Resolving conflicts and dealing with customer complaints.
  • Building good relationships with coworkers and regulars at the pub.

Waiter at Holiday Inn (2023-02 – 2023-08)

  • Greeting customers and getting them settled into the restaurant.
  • Serving food to tables and checking on them throughout their stay.
  • Helping customers with any queries and professionally resolving any issues.
  • Clearing tables then washing the dishes and glasses.
  • Cleaning and preparing tables for next guests

Factory operative at Smurfit Kappa (2021-07 – 2022-08)

  • Responsible for the maintenance and safety of potentially dangerous machinery.
  • Checking the quality of cardboard produced in line with company specifications.
  • Training in manual handling and regularly developing my awareness of health and safety.

Education

Ba(hons) in Songwriting – BIMM Institute (2022 – 2025)

A levels in Music, Maths and Physics – City of Norwich School (2014 – 2021)

GCSEs in 10 subjects including Maths and English – City of Norwich School (2014 – 2021)

Skills

Friendly and hardworking hospitality professional

Reviews

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