William Garfield

Responsible and friendly. I am able to make customers feel welcome, and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing, and general housekeeping of store areas. I pride myself on my ability to focus, work hard, and be punctual, as well as my interpersonal and organizational skills. I am target-driven, eager to add value to a quality-focused team whilst also being able to learn from one.

Sales Assistant - Volunteering - TSHS

(2020-01 - 2020-08)

• Helped move furniture and set up the store's displays.
• Provided customers with helpful feedback.
• Unboxed new merchandise and restocked shelves.
• Identified and maximised sales opportunities, and increased customer retention rates.
• Led sales department with a can-do attitude and high quarterly sales.

Event Clearer - Gallowglass

(2023-01 - 2024-10)

• Set up venues for diverse events from stadiums to bars, ensuring seamless operations.
• Collaborated with teams to deliver suitable event environments, enhancing attendee experience.
• Facilitated efficient venue setups, contributing to successful event execution.
• Adapted to varied locations, demonstrating flexibility and problem-solving skills.

Game Floor / Kitchen Staff - Tenpin

(2024-01 - 2025-04)

• Ensured smooth game floor operations, enhancing customer satisfaction and team efficiency.
• Prepared and served meals in the kitchen, maintaining high hygiene standards and quick service.
• Collaborated with team to resolve customer issues, improving service response times.
• Monitored inventory levels, reducing waste and optimising resource use.
• Trained new staff, fostering a supportive and knowledgeable team environment.

GCSE Level - Colmers School and Sixth Form College at Birmingham (2016-09 - 2021-07)