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Sarah Wile

Sarah Wile

Volunteer sales assistant

Talent
DarlingtonMember since July 23, 2026
Customer Service SkillsMaintaining good customer relationsOrganised and efficient working styleStrong communicator at all levelsDealing with members of the publicPolite and professionalWork well under pressureProactive team and independent performerProblem solverEnthusiastic and eager to learn new things
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Customer Service SkillsMaintaining good customer relationsOrganised and efficient working styleStrong communicator at all levelsDealing with members of the public

About

A focused professional with strong experience in customer service and the proven ability to assist customers with a well – informed selection of suitable products and services. Demonstrates exceptional communications and relationship building skills and encourages team collaboration in order to achieve excellent customer satisfaction. Customer focused and experienced in customer service environment and retail operations with the proven ability to work towards and consistently exceed targets.

Committed to the delivery of high service standards, with a dedication to delivering solutions, handling complaints, and solving problems.

Experience

Volunteer sales assistant - British heart foundation

(2023-06 - 2024-05)

  • Taking receipt of stock donations from the public
  • Replenishing stock on the shop floor
  • Merchandising throughout the store
  • Stock preparation including sorting, steaming and pricing
  • Possible administrative tasks such as stocktaking
  • Serving customers at the till

Volunteer sales assistant - YMCA charity shop

(2019-05 - 2022-12)

  • Taking receipt of stock donations from the public
  • Replenishing stock on the shop floor
  • Merchandising throughout the store
  • Stock preparation including sorting, steaming and pricing
  • Possible administrative tasks such as stocktaking

Volunteer sales assistant - British heart foundation

(2018-11 - 2019-05)

  • Taking receipt of stock donations from the public
  • Replenishing stock on the shop floor
  • Merchandising throughout the store
  • Stock preparation including sorting, steaming and pricing
  • Possible administrative tasks such as stocktaking
  • Serving customers at the till

Document Control - Capita

(2018-11 - 2019-01)

  • Checking quality of documents
  • Monitoring processes
  • Producing listings
  • Setting up project filling systems
  • Teaming up with other documentation groups

Sales Representative - Avon

(2014-11 - 2018-11)

  • Hand out marketing material
  • Speak to customers and promote sales items and offers
  • Receive customers' orders
  • Order online and complete relevant paperwork
  • Deliver customer orders and receive cash payments

Education

Level 2 - customer service - zenith training (2021 - 2021)

Certificate - Employability Skills - Pinpoint Training (2013 - 2013)

L2 Diploma - Animal Care - East Durham College Houghall Campus (2011 - 2012)

NPTC level 1 - work-based land based operations - Ark on the Edge Animal Sanctuary (2010 - 2011)

BSC level 1 - award in health and safety at work - Ark on the Edge Animal Sanctuary (2010 - 2011)

GCSE's - English, Maths, Science, Religious studies, Health and Social Care, Textiles, Expressive Arts - King James 1st Community Arts College (2003 - 2008)

Skills

Volunteer sales assistant

Reviews