Zeri Dosky
Post Office Customer Service Advisor
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About
Strong customer service skills. Able to work under pressure and remain calm in stressful situations. Adaptable and able to learn new tasks and work in different environments.
Experience
Post Office Customer Service Advisor - Austria Post AG - Austria
(2024-08 - 2026-05)
Provided customer service for postal, parcel and banking services. Processed cash and card transactions. Opened and administered customer bank accounts and assisted clients with banking services.
Shop Assistant - Primark - Austria
(2016-08 - 2022-08)
Delivered excellent customer service, assisting customers with enquiries. Operated the till, processing cash and card transactions. Managed fitting room operations, ensuring a smooth, organised and positive customer experience.
Telephone Receptionist - IMAS Institute - Austria
(2012-09 - 2013-08)
Handling enquiries and answering incoming calls regarding services and complaints. Collected public opinion through telephone surveys.
Education
Diploma in Business & Administration - Business & Administration - College Business Academy (2018)
Pre-vocational Year (PTS) (2013)
Secondary School - Europaschule (2011)
