Peace Kumah

A performance-driven and result oriented B.A. graduate with 3+ years' experience in administrative, logistical roles and HR support. Proven ability to streamline processes, manage employee data accurately and contribute to a positive and engaging work environment. Demonstrated success in assisting with recruitment, onboarding and employee relations, enhancing operational efficiency and employee satisfaction.

Committed to fostering positive relationships within teams and delivering high-quality support. Ready to leverage expertise in administration and human resource management to add value and support growth initiatives within a thriving organization.

Human Resource | Administrative Assistant - Santa Mariel Ical Class School (SAMICS) - Tema

(2022-05 - 2025-05)

• Assisted with job postings, screening resumes and coordinated interviews.
• Galvanized procurement process for educational materials and office supplies, ensuring timely availability and efficient resource allocation.
• Maintained and updated employee records and database, ensuring data accuracy and compliance.
• Managed calendars, organized appointments and facilitated meetings while drafting correspondences.
• Addressed employee inquiries and coordinated with staff to foster a positive and supportive work environment.
• Organized and filed crucial documents and reports, ensuring easy retrieval and compliance with confidential protocols.
• Assisted with onboarding process for new hires, including paperwork and orientation sessions, contributing to a smooth transition.
• Functioned as a liaison between management and staff, promoting effective communication and confidentiality within the organization.

Administrative Assistant | National Service Personnel - Ghana Investment Fund for Electronic Communication (GIFEC)

(2020-09 - 2021-08)

• Provided comprehensive administrative support to ensure seamless operations within the organization.
• Facilitated the organization of meetings, prepared minutes, and maintained effective records, supporting efficient operations.
• Played a pivotal role in drafting and editing documents for various organizational functions.
• Coordinated calendars for training sessions and events, ensuring optimal scheduling and effectiveness.
• Addressed client inquiries with professionalism, maintaining a high level of client satisfaction.
• Compiled and submitted weekly administrative reports for oversight and strategic planning, contributing to informed decision-making.

Intern - Saham Life Insurance - Tema

(2018-06 - 2019-08)

• Assisted in development and execution of innovative marketing campaigns and strategies.
• Provided exemplary customer service while attending to client inquiries effectively.
• Represented the company at events, contributing significantly to impactful product marketing.

B.A. - Psychology with Adult Education and Human Resource - University of Ghana, Legon (2016 - 2020)

West African Senior School Certificate - Sogakofe Senior High School (2012 - 2015)