Androniki Iasonidi
Customer Service Agent
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Σχετικά
Customer service support on issues related to web banking for individuals and businesses.
Εμπειρία
Customer Service Agent - Mellon Technologies S.A. - Ioannina
(2024-02)
- Customer service support on issues related to web banking for individuals and businesses.
Office Employee / Travel Agency Manager - Kassaros Travel - Ioannina
(2019-04 - 2024-01)
- Responsible for the overall management and operation of the travel agency, ensuring excellent customer service and the smooth organisation of trips.
- Accompanied groups on organised tours.
- Managed the office's accounting tasks.
- Created promotional material and prepared cost estimates for services.
- Issued airline and ferry tickets, ensuring competitive pricing and profitability.
Hotel Reservations Officer & General Duties - Konstantinou & Elenis - Monodendri, Zagorochoria
(2017-08 - 2019-01)
Front Desk Receptionist - Grand Forest Metsovo - Metsovo, Ioannina
(2016-08 - 2017-03)
Reception, Control & Management Officer - Politeia - Ioannina
(2009-05 - 2016-01)
Sales Assistant - Clothing Stores - Ioannina
(2007-12 - 2008-04)
Intern - Emporiki Bank - Ioannina
(2007-05 - 2007-11)
- Gained experience in basic banking procedures, including customer service and transaction handling.
- Assisted in processing banking documents and data entry.
- Developed valuable knowledge in financial services, organisation, and teamwork within a bank branch environment.
Εκπαίδευση
High School Diploma - Dodonaia Educational Institutions (2002)
Degree - Applied Foreign Languages in Management and Commerce - Department of Applied Foreign Languages in Management and Commerce (2008)
