Μαντώ Φαλέγκα

I am a business professional with experience across sales, customer experience, client relationships and commercial activities, with a strong background in the competitive field of volleyball. Bringing together discipline, resilience, teamwork and a customer-focused mindset with a genuine passion for learning and continuous growth.

Customer Success Specialist at Teleperformance (2022 – 2024)

Provided high-quality support to international customers, managing multiple requests simultaneously and handling challenging situations. Maintained a positive, proactive approach with a strong focus on continuous improvement.

Associate, Client Service Team at Dialectica (2024 – 2025)

Managed client relationships by understanding business needs, conducting market and company research, and identifying and connecting clients with relevant industry experts. Ensured high-quality project delivery while maintaining client interests, confidentiality and data integrity throughout the collaboration.

Sales And Marketing Specialist at Hive Advertising (2020 – 2022)

Supported marketing and corporate communications through market research, client proposals and the development of marketing strategies across digital, social media, PR, and sports advertising. Managed client relationships and creative projects and successfully securing new clients.

Executive Assistant, Marketing & Sales Intern at TECHNOMAT SA (2016 – 2017)

Certificate in Digital Marketing – National & Kapodistrian University of Athens

MSc in School Management and Lifelong Learning – National & Kapodistrian University of Athens

Bachelor of Science (BSc) in Economics – Aristotle University of Thessaloniki