Janice Chiu

Administrative and customer service professional with over 6 years of experience in government departments, including reception, recruitment support, and secretarial administration. Experienced in handling public enquiries, maintaining filing and administrative records, and providing frontline service. After gaining hands-on experience in bakery operations and team coordination, I am now seeking a long-term administrative or operations support role in a service center.

Demi Chef (Baker) - Bacha Coffee Hong Kong Limited (2024-09 – 2026-06)

• Supervised junior staff by assigning daily tasks and coordinating workflow to support smooth daily operations
• Liaised with suppliers to manage ingredient orders and inventory

Pastry Assistant - Inspirz Group Limited (Check In Taipei) (2024-02 – 2024-08)

• Assisted in daily operations and stock management
• Monitored ingredient inventory

Assistant Clerical Officer - University Grants Committee Secretariat (2021-11 – 2023-06)

• Provided secretarial and administrative support, including document preparation, filing, courier arrangements, and quotation follow-up
• Coordinated meeting logistics, including preparation of meeting materials and folders, and venue arrangements
• Maintained filing systems and administrative records

Assistant Clerical Officer - Civil Service Bureau (2020-09 – 2021-11)

• Provided clerical and administrative support to the recruitment team
• Handled reception duties, including verifying candidates’ application documents and resumes to facilitate interview arrangements

Clerical Assistant - Leisure & Cultural Services Department (2017-02 – 2020-09)

• Provided reception duties (on shift) and clerical support for booking office operations
• Assisted customers with booking procedures, payments, and general enquiries

Clerk - Amlogic Company Limited (2016-02 – 2017-02)

• Prepared delivery notes and E-export declarations
• Performed goods receiving and stock checking duties
• Maintained inventory records

Certificate in Baker & Pastry Cook Training – Employees Retraining Board (2023-10 – 2023-12)

Certificate in Bakery – International Culinary Institute (2023-06 – 2023-08)

Higher Diploma in Film &Television – Hong Kong Design Institute (2013-09 – 2015-06)

F.1 - F.6 – Lingnan Secondary School (2006-09 – 2013-06)