Ahmad Afriyaldi

Retail professional with 5+ experience in store operations, visual merchandise, team leadership, and multi store management. Proven track record in improving sales performance, productivity, and staff retention. Strong in operational control, customer experience, and commercial execution. Ready to take full responsibility as a manager

Manager Visual Marchandiser at PT. HINDO (H&M Indonesia) (2025-07 – Present)

• Supporting store manager in daily operation and commercial decission making
• Monitoring sales performance, KPId, and stock efficiency
• Responsibility of the store's and department's strength and identifying commercial opportunities and acting on them
• Contribute to an inspiring, elevated, and consistent customer experience by implementing visual standard and commercial excellence
• Responsible for executing the visual, commercial, and styling curation according to visual & commercial guidelines for the store
• Ensuring an excellent operational & visual experience for the store, customer and colleagues
• Aware of the store's strength, opportunities, and competitors. Analysing and following up sales, creating plans to optimise result and profit
• Inspire and educated team on seasonal an trend information

Manager On Duty (Cinema Supervisor) at PT. GRAHA LAYAR PRIMA, Tbk (CGV CINEMAS) (2024-10 – 2025-07)

• Lead and coordinate with operational activities. As an operations expert in the field of F&B, customer service, and support
• Ensure the creation of the best quality in terms of customer service. Maximize profits and minimize operational expenses
• Systematically organize, improve facilities, maintenance, manpower planning, products and services.

Store Coordinator at PT. ADITYA MANDIRI SEJAHTERA (2023-03 – 2024-09)

• Managing and supervising a team consisting of 6 stores in one area with 24 employees in retail stores, succeeded in increasing productivity by 25%
• Successfully developed and implemented a training program for new employees, resulting in an 80% reduction in Labor turnover
• Opening 3 new stores within 2 years helped the company gain an additional 25% turnover every month
• Collaborate with visual merchandiser and marketing teams to identify and capitalize on emerging market trends, resulting in 50% faster response to market changes and significant competitive advantage

Store Manager at PT. ADITYA MANDIRI SEJAHTERA (2021-08 – 2023-03)

• Achieved the target for 5 consecutive month
• Lead, train and motivate staff to be more productive
• Implemented and trained cashier on how to use POS to make transaction processing 30% faster
• Handled customer complaints and problems professionally and succeeded in increasing customer satisfaction by 15%

Bachelor of Management in Management (concentration: Operational, Finance, HR & Marketing) – DJUANDA UNIVERSITY, Bogor, Indonesia (2018)