Arianto Wkrt

A highly adaptable and detail-oriented individual with experience in customer service, hospitality, and social media management. Skilled in handling multiple tasks, coordinating daily activities, communicating with diverse individuals, and working effectively in fast-paced environments. Currently pursuing a Bachelor's Degree in Digital Business Management at BINUS University Online Learning.

Eager to contribute strong organizational, communication, and problem-solving skills as a Personal Assistant.

Part-time Waiter at PT Haidilao Restaurant Indonesia (2025-03 – Present)

• Delivered excellent customer service to guests while maintaining professional hospitality standards.
• Assisted customers with menu recommendations and special requests while maintaining high service standards in a fast-paced environment.
• Coordinated with kitchen and service teams to ensure smooth and timely order delivery.
• Handled customer concerns and resolved issues efficiently in a fast-paced environment.
• Manage multiple customer requests simultaneously while maintaining service quality.
• Supported daily operational activities, including closing procedures, inventory restocking, and workspace organization.

Packing and Returns Staff at PT Fedioli Jaya Indonesia (2024-03 – 2025-03)

• Maintain accurate records for more than 80 product entries daily using spreadsheet-based reporting systems.
• Processed and inspected returned products while preparing detailed return reports.
• Ensured accurate packaging and quality control for over 100 daily shipments.
• Coordinated order fulfillment to meet e-commerce platform deadlines.
• Demonstrated strong attention to detail and organizational skills in daily operations

Social Media Specialist at Freelancer Indonesia (2022-08 – 2024-03)

• Created visual content using Adobe Photoshop, Illustrator, Premiere Pro, and Canva.
• Managed social media accounts for multiple brands and maintained audience engagement.
• Produced over 90 content pieces, generating more than 100,000 impressions within one month.
• Coordinated with clients and team members to ensure content aligned with campaign objectives.
• Assisted with content planning, scheduling, and project coordination.

Bachelor's degree in Digital Business Management – BINUS University – Online Learning (2025 – Present)

High School Diploma in Social Sciences – SMA Swasta Husni Thamrin (2019-06 – 2022-06)