Aullina Luizzahro

Educational Operations Leader and Administrator with over 6 years of experience managing academic quality, branch operations, and cross-functional teams. Skilled in optimizing branch workflows, developing educational programs, and coaching teaching staff. Strong background in operational supervision, curriculum review, and business management.

K-12 Academic & Operations Coordinator Supervisor at PT RUANG RAYA INDONESIA (RUANGGURU.COM) (2026-01 – 2026-10)

• Recruiting and interviewing teaching candidates by evaluating their pedagogical skills, subject knowledge, and background.
• Oversee academic and operational performance across regional branches, supervising administrative staff, tutors, and teacher coaches while managing branch resources, daily operational workflows, and administrative compliance with company Standard Operating Procedures (SOPs).
• Monitor OKRs and academic targets to ensure consistent delivery of high-quality educational services.
• Lead teacher training programs and refine instructional materials to uphold teaching quality across branches.

Branch Manager at PT RUANG RAYA INDONESIA (RUANGGURU.COM) (2023-07 – 2026-01)

• Managed sales, local marketing efforts, and overall branch operations, assessing local market trends to identify sales opportunities.
• Collaborated with central product and sales teams to coordinate product delivery, application access, and learning materials.
• Improved customer satisfaction and academic performance through proper class scheduling, quality monitoring, and tracking NPS targets.

Teacher Performance & Development / K-12 Master Teacher Coach at PT RUANG RAYA INDONESIA (RUANGGURU.COM) (2022-06 – 2023-06)

• Managed teacher recruitment, microteaching assessments, onboarding, and ongoing performance evaluations across branches.
• Provided coaching and constructive feedback to improve instructional standards and classroom management skills.

Curriculum Master Teacher & Master Teacher at PT RUANG RAYA INDONESIA (RUANGGURU.COM) (2019-10 – 2022-06)

• Developed learning materials and performed Quality Control (QC) on teaching decks (PPTs) and digital media for online classes.
• Taught Indonesian Language for elementary to high school levels and assisted students with university entrance exam prep (SNBT).

Co-Owner & Operational Manager at SAYUR SEGAR BROMO

• Manage business operations, supply chain logistics, and distribution networks for wholesale and retail vegetable supply.
• Oversee inventory management, client relationships, and financial tracking to maintain daily business operations.

Lecturer at UNIVERSITAS NEGERI MALANG (2020-01 – Present)

• Taught undergraduate courses in Indonesian Language and Literature, developing lesson plans, course materials, and student assessment tools.

Master of Education (M.Pd.) in Indonesian Language and Literature Education – Universitas Negeri Malang (2018-06 – 2021-04)

Bachelor of Education (S.Pd.) in Indonesian Language and Literature Education – University of Muhammadiyah Malang (2012-06 – 2017-03)