Dhani Mayrendra
OPERATION STAFF & SALES SUPPORT
Jakarta, JakartaAnggota sejak 15 Januari 2026
Handling AirportCommunication with WholesaleSales support
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Tentang
Tour operations and sales support professional with hands-on experience in travel reservations, tour product development, quotation handling, and customer service for domestic and international travel. Proficient in Microsoft Office and basic airline reservation systems (Sabre & Galileo). Known for being efficient, responsive, communicative, and highly motivated to learn, with a positive and open-minded attitude.
Pengalaman
Operational Tour - PT. Megah Buana Laena Persada
- Make the Product tour International Or domestic
- Hotel Reservation International & Domestic
- Quatation Tour International & Domestic
- Managed Inquiry Domestic tour & International Tour
- JR Pass & Eurail reservation
- Make the poiwer point to Presentation with the Client
- International Handling airport & Domestic
- Document Services
- Counter staff handling
- Check the Ticket International & Domestic
Tour Consultant - PT.Indah Wisata Tour and Travel
- Make the Product tour International Or domestic
- Hotel Reservation International & Domestic
- Quatation Tour International & Domestic
- Managed Inquiry Domestic tour & International Tour
- JR Pass & Eurail reservation
- Make the poiwer point to Presentation with the Client
- International Handling airport & Domestic
- Document Services
- Counter staff handling
- Check the Ticket International & Domestic
Tour Counter Europe Division - PT. Smailing Tour and Travel
- Make the Product tour International Or domestic
- Hotel Reservation International & Domestic
- Quatation Tour International & Domestic
- Managed Inquiry Domestic tour & International Tour
- JR Pass & Eurail reservation
- Make the poiwer point to Presentation with the Client
- International Handling airport & Domestic
- Document Services
- Counter staff handling
- Check the Ticket International & Domestic
Product and Quotation Moslem Tour - Abhinaya Tour And travel
- Make the Product tour International Or domestic
- Hotel Reservation International & Domestic
- Quatation Tour International & Domestic
- Managed Inquiry Domestic tour & International Tour
- JR Pass & Eurail reservation
- Make the poiwer point to Presentation with the Client
- International Handling airport & Domestic
- Document Services
Legal Administration Staff - PT. Melia Onasis
- Processed building permits (IMB)
- Managed Building Approval Permits (PBG)
- Handled land tax (PBB) transfer and ownership changes
- Communication With the government to Building Permit
- Handle Property Tax
- Land and building Right Acquisition Tax
- Subdivision of Certificate
- Residential Zoning
- Preparing For Home Loan
Product and Quotation Moslem Tour - PT. Melia Khatulistiwa Wisata
- Make the Product tour International Or domestic
- Hotel Reservation International & Domestic
- Quatation Tour International & Domestic
- Managed Inquiry Domestic tour & International Tour
- JR Pass & Eurail reservation
- Make the poiwer point to Presentation with the Client
- International Handling airport & Domestic
- Document Services
Leader Sales - PT. SURPRISE INDONESIA
- Make the Product tour International Or domestic
- Hotel Reservation International & Domestic
- Quatation Tour International & Domestic
- Managed Inquiry Domestic tour & International Tour
- JR Pass & Eurail reservation
- Make the poiwer point to Presentation with the Client
- International Handling airport & Domestic
- Document Services
- Counter staff handling
- Check the Ticket International & Domestic
- Ensure all Operations process and procedures are understood and followed correctly
- Keep communication clear, professional, and effective within the office and other departments
- Minimise mistakes and errors, understanding the business expectations are that there will be no financial losses occurring, and no repetition of mistakes
- Ensure all other Operational matters are followed up with the local office / agent in a timely manner, and professionally, and in accordance with Company policy
- Collect feedback on customer expectations and make recommendations to improve the customer experience
- Proactively communicate issues to appropriate individuals, including Clients, Sales, and other departments
- Creating hotel confirmations, itineraries, vouchers, invoices and sending to Clients
- Daily checking of hotel option deadlines for Go-Aheads, Provisional Go-Aheads and Pre-Bookings
- Creating rooming list and send to Hotels Department in supply side
- General assistance to the Ops, Quotations and Sales teams on Operational matters
Pendidikan
Junior High School
Senior High School
Bogor Agricultural University
English Course
Higher Learning
Keterampilan
OPERATION STAFF & SALES SUPPORT
