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Henry Christian

Henry Christian

Operational Head

Talenta
BogorAnggota sejak 18 Mei 2026
Leadership and Team ManagementCommunicationAnalytical and Problem SolverMicrosoft Office
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Leadership and Team ManagementCommunicationAnalytical and Problem SolverMicrosoft Office

Tentang

Accomplished Operational Head at Multifinance Company, adept in operations management and team leadership. Excelled in enhancing operational efficiency and staff development, achieving significant improvements in customer satisfaction, sales and debt recovery. Hard worker and fast learner in fast paced environment.

Pengalaman

Branch Operations at PT CLEMONT FINANCE INDONESIA (2024-07 – Present)

  • Responsible with any administration and operational activities in Branch Office.
  • Monitoring credit admin's jobs and Sales application process.
  • Ensuring document application has completed and validated before funding process to consumer or suppliers.
  • Monitoring insurance policy and fiducia issuance to third party.
  • Responsible with vehicle document registration validation.
  • Managing Branch Office petty cash expenditure efficiently.
  • Requesting approval to Board of Director for any necessary operational activities needed for Branch Office.
  • Collaborating with Operational Manager in conducting new regulation and projects for Operation Division.

Management Development Program at PT SINARMAS MULTIFINANCE (2019-09 – 2021-01)

  • Joining In Class and On Job Training in Surabaya & Bogor Branches and Semarang Head Office.
  • Analyzing all division tasks to develop comprehensive program evaluation frameworks to track progress, measure impact, and inform future strategies that needed for company.
  • Act and take control subordinates as Supervisor for 50 Customer Service Staffs for 4 months in Semarang Head Office.
  • Collaborating with Manager in overcoming any cases between Branch Office and Head Office.
  • Creating, preparing, and delivering reports to various departments.
  • Evaluating individual performance metrics to identify areas of improvement, providing targeted coaching to boost results.
  • Presenting the input and output to Board of Directors and General Manager by giving recommendations of any areas that needed to improve company performance in Sales, Collection and Operational.

Operational Head at PT SINARMAS MULTIFINANCE (2021-02 – 2023-11)

  • Monitoring all operational activities in Branch Office (Accounting, Custody, Cashier, Account Receivable, and Customer Service).
  • Approving vehicle document registration circulations in Branch Office and conducting stock opname process every month
  • Approving Accounting Journal of daily, monthly and yearly transaction of Branch Office.
  • Monitoring any transaction at Branch Office including installment funds, settlements, petty cash, tax processing funds, rental payments, and any payment request for Branch Office needs.
  • Monitoring Marketing application process from Marketing until drawdown process done.
  • Monitoring Surveyor's works, conducting credit committee about customers 5C (Character, Capacity, Capital, Collateral, Conditions) and ensuring customer documents completeness.
  • Monitoring FID (First Installment Default) and managed team work with Surveyor and Marketing to handle overdue for bad debt and ensure the customers to pay the rental payments, settlements, or repossess.
  • Conducting recruitment process in Branch Office.

Pendidikan

Bachelor of Management in Management – Bina Nusantara (BINUS) University (2014-01 – 2018-12)

– Mahidol University International College (2016-09 – 2016-12)

Keterampilan

Operational Head

Ulasan

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