Ivan Sumampou

Experience in e-commerce management, handled over 20 FMCG brands including health, mother & baby, and beauty products. Completed a professional bootcamp in digital marketing at RevoU. Previous experience as an F&B store manager strengthened leadership, operational management, and customer service skills.

Adept at combining technical knowledge with marketing expertise to deliver measurable business results. Highly motivated to explore and learn new fields, constantly seeking fresh challenges to broaden expertise and remain competitive across diverse industries. This adaptability, combined with a strong track record in both e-commerce and hospitality, enables me to excel in dynamic and fast-paced environments.

E-commerce Specialist at PT. Generasi Sehat Cerdas (2025-10 – Present)

Manage and optimize daily store operations and marketplace campaigns

• Manage & optimizing daily store operations (product listing, ratings, fulfillment & return, ads, etc)
• Planning and executing marketplace campaigns aligned with overall business objectives
• Collaborating with marketing, design, & logistics teams to ensure seamless execution across e-commerce platforms
• Monitoring stock levels, pricing, and product availability to support seamless campaign execution and daily operations
• Analyzing store sales metrics, conversion rates, and other marketing metrics
• Cultivating strong relationships with key accounts and business partners to drive sustainable sales growth

E-commerce Specialist at PT. LAC Indah Perkasa (2024-07 – 2025-10)

Managed multiple store accounts across different e-commerce platforms

• Managing multiple store accounts for different platform (Shopee, Tiktok, Lazada) & brand products
• Optimizing products content & ads
• Analyzing new brand products, competitor's pricing, and trends
• Monitoring key metrics such as sales performance, traffic, conversion rates, and bounce rates

Digital Marketing at Three Pigeon Indonesia (2024-03 – 2024-06)

Digital marketing support and e-commerce optimization

• Design, developing and updating product content on E-Commerce
• Optimizing E-Commerce ads to make it perform better and get higher ROAS
• Analyzing the performance metrics and identify trends and opportunity for improvement
• Plan, analyze & provide campaign strategy recommendations

Performance Marketing at RevoU (2023-05 – 2023-09)

Performance marketing and digital advertising campaign management

• Lead team project on Google Ads campaign, successfully generated 13 quality leads in 5 days while maintaining campaign budget
• Conduct research for competitor analysis, A/B testing and optimization for meta ads on group project
• Provide ad copywriting and allocating and managing advertising budgets effectively
• Conduct SEO Audit as a group project by performing keyword research and competitor analysis
• Made a content brief for copywriter, and conduct SERP competitor analysis
• Perform website audit using Screaming Frog

Store Team Leader at PT. Tritunggal Adi Perkasa (llaollao Indonesia) (2020-12 – 2023-04)

Store leadership and operations management with transferable skills to digital marketing

• Sales and Marketing Knowledge - Increase 25% of sales revenue target for 3 months
• Team Management and Team Leading - Experience in making schedule, leading and managing teams, also conducting training for a new staff
• Critical Thinking and Problem Solving - Solving day-to-day problem or customers compliance in short time and well mannered
• Analytical Thinking - Analyzing daily and monthly reports to ensure accuracy in data input and to prevent fraud
• Customer Relationship - Building strong customer relationships is a skill I leverage to enhance brand loyalty
• Detail Oriented - Being detail-oriented to ensures precision in all aspects especially when dealing with data related to numbers
• Quality Assurance - Ensure the consistency of product flavor, texture, ingredients, operational equipment align with the company's quality standards
• Inventory Management & Supply Order - Oversee inventory and procurement processes to maintain optimal stock levels, prevent shortages, and ensure smooth daily operations with cost-effective supply strategies

Full Stack Digital Marketing Bootcamp in Digital Marketing – RevoU (2023-05 – 2024-01)

Bachelor in Computer Science – Binus University (2013-09 – 2017-08)