FnB Supporting at PT EKOSISTEM GUNARITA (ESTELLA) (2026-02 – 2026-06)
- Prepared and consolidated weekly spoilage and food waste reports from all restaurant outlets to monitor inventory efficiency, identify trends, and support cost-control initiatives.
- Compiled and analyzed weekly guest feedback and customer comments from all outlets, providing actionable insights and recommendations to improve service quality and customer satisfaction.
- Monitored and reviewed employee attendance and break-time records on a weekly basis, ensuring compliance with company policies and labor regulations.
- Conducted regular outlet inspections to ensure proper implementation of FIFO (First In, First Out) procedures, food safety standards, and accurate ingredient portioning according to company specifications.
- Coordinated with the Marketing Team to plan and fulfill operational requirements, equipment, and logistical support for promotional campaigns and special events.
- Collaborated with Outlet PIC's (Persons in Charge) to identify, procure, and distribute operational supplies and equipment required for daily restaurant operations.
- Served as Event Coordinator for marketing-led events, overseeing event preparation, cross-functional communication, resource allocation, and on-site execution.
- Monitored operational performance across multiple outlets and provided timely reports to management to support decision-making and continuous process improvement.
- Managed vendor visits and submitted procurement requests for operational supplies, equipment, and training or seminar programs for outlet teams.
Operational Staff at Bluebird Group (2024-09 – 2026-02)
Responsible for supporting the smooth execution of company operations, including schedule coordination, fleet monitoring, and ensuring service delivery in accordance with company standards for 425 vehicles and 450 drivers.
- Prepared and managed daily, weekly, and monthly schedules for 450 drivers, ensuring optimal fleet utilization and operational efficiency.
- Monitored and ensured the achievement of daily operational targets across a fleet of 425 vehicles.
- Handle incidents and cases such as traffic accidents, lost items, and complaints from both customers and drivers.
- Analyzed and managed data related to driver earnings, attendance, work habits, behavior, and performance for 450 drivers to support operational decision-making.
- Resolve outstanding payment issues involving third-party partners.
- Ensured 450 drivers complied with grooming standards, uniform policies, and company regulations.
- Develop monthly operational strategies with the team to maximize active vehicle deployment and select the most suitable drivers for priority vehicles.
- Conducted regular coaching and engagement sessions with low-performing drivers to improve motivation, discipline, and productivity.
Social Media Specialist - Internship at Televisi Republik Indonesia (TVRI) (2023-02 – 2023-05)
- Managed and maintained social media platforms by creating engaging captions, scripts, and content tailored to target audiences and brand objectives.
- Conducted content research, trend analysis, and audience insights to support the development of effective social media strategies.
- Published engaging multimedia content to enhance audience reach and brand awareness.
- Developed editorial calendars and content plans to ensure consistent content delivery across digital platforms.
Sales Assistant - Internship at Kompas Gramedia (2015-06 – 2015-07)
- Assisted customers in finding titles, provided product recommendations, and promoted sales.
- Ensured store organization, managed stock, and maintained an appealing sales environment.
- Managed stock replenishment and product arrangement to ensure product availability and accurate inventory levels.
- Collaborated with team members to ensure smooth daily store operations and deliver a positive customer experience.
Public Relations at Christian Student Fellowship, University of Prof. Dr. Moestopo (Beragama) (2019 – 2021)
- Executed strategic communication initiatives to build organizational image and awareness.
- Created multimedia content and program plans to generate positive publicity
Chief Committee - Annual Christmas Event at University of Prof. Dr. Moestopo (Beragama) (2020 – 2020)
- Led event conceptualization, theme development, budgeting, and overall execution.
- Supervised committee members to ensure alignment with organizational standards.
Documentation & Publication Staff - Annual Easter Event at University of Prof. Dr. Moestopo (Beragama) (2019 – 2019)
- Produced flyers, visuals, and social media content to promote events.
- Documented activities and managed digital publication across channels
