James leonardo Basaur

Hi, I'm James Leonardo Basaur, a Communication Studies graduate from University of Prof. Dr. Moestopo (Beragama) with more than 2.5 years of professional experience in advertising, media relations, and operational management.

Experienced in coordinating schedules, monitoring fleet operations, and ensuring service delivery compliance with company standards. Possesses strong communication, organizational, and problem-solving skills, with the ability to manage operational processes efficiently while creating impactful digital content. Detail-oriented, adaptable, and capable of thriving in fast-paced environments, with a strong commitment to contributing to organizational growth through strategic communication and operational excellence.

FnB Supporting at PT EKOSISTEM GUNARITA (ESTELLA) (2026-02 – 2026-06)

• Prepared and consolidated weekly spoilage and food waste reports from all restaurant outlets to monitor inventory efficiency, identify trends, and support cost-control initiatives.
• Compiled and analyzed weekly guest feedback and customer comments from all outlets, providing actionable insights and recommendations to improve service quality and customer satisfaction.
• Monitored and reviewed employee attendance and break-time records on a weekly basis, ensuring compliance with company policies and labor regulations.
• Conducted regular outlet inspections to ensure proper implementation of FIFO (First In, First Out) procedures, food safety standards, and accurate ingredient portioning according to company specifications.
• Coordinated with the Marketing Team to plan and fulfill operational requirements, equipment, and logistical support for promotional campaigns and special events.
• Collaborated with Outlet PIC's (Persons in Charge) to identify, procure, and distribute operational supplies and equipment required for daily restaurant operations.
• Served as Event Coordinator for marketing-led events, overseeing event preparation, cross-functional communication, resource allocation, and on-site execution.
• Monitored operational performance across multiple outlets and provided timely reports to management to support decision-making and continuous process improvement.
• Managed vendor visits and submitted procurement requests for operational supplies, equipment, and training or seminar programs for outlet teams.

Operational Staff at Bluebird Group (2024-09 – 2026-02)

Responsible for supporting the smooth execution of company operations, including schedule coordination, fleet monitoring, and ensuring service delivery in accordance with company standards for 425 vehicles and 450 drivers.

• Prepared and managed daily, weekly, and monthly schedules for 450 drivers, ensuring optimal fleet utilization and operational efficiency.
• Monitored and ensured the achievement of daily operational targets across a fleet of 425 vehicles.
• Handle incidents and cases such as traffic accidents, lost items, and complaints from both customers and drivers.
• Analyzed and managed data related to driver earnings, attendance, work habits, behavior, and performance for 450 drivers to support operational decision-making.
• Resolve outstanding payment issues involving third-party partners.
• Ensured 450 drivers complied with grooming standards, uniform policies, and company regulations.
• Develop monthly operational strategies with the team to maximize active vehicle deployment and select the most suitable drivers for priority vehicles.
• Conducted regular coaching and engagement sessions with low-performing drivers to improve motivation, discipline, and productivity.

Social Media Specialist - Internship at Televisi Republik Indonesia (TVRI) (2023-02 – 2023-05)

• Managed and maintained social media platforms by creating engaging captions, scripts, and content tailored to target audiences and brand objectives.
• Conducted content research, trend analysis, and audience insights to support the development of effective social media strategies.
• Published engaging multimedia content to enhance audience reach and brand awareness.
• Developed editorial calendars and content plans to ensure consistent content delivery across digital platforms.

Sales Assistant - Internship at Kompas Gramedia (2015-06 – 2015-07)

• Assisted customers in finding titles, provided product recommendations, and promoted sales.
• Ensured store organization, managed stock, and maintained an appealing sales environment.
• Managed stock replenishment and product arrangement to ensure product availability and accurate inventory levels.
• Collaborated with team members to ensure smooth daily store operations and deliver a positive customer experience.

Public Relations at Christian Student Fellowship, University of Prof. Dr. Moestopo (Beragama) (2019 – 2021)

• Executed strategic communication initiatives to build organizational image and awareness.
• Created multimedia content and program plans to generate positive publicity

Chief Committee - Annual Christmas Event at University of Prof. Dr. Moestopo (Beragama) (2020 – 2020)

• Led event conceptualization, theme development, budgeting, and overall execution.
• Supervised committee members to ensure alignment with organizational standards.

Documentation & Publication Staff - Annual Easter Event at University of Prof. Dr. Moestopo (Beragama) (2019 – 2019)

• Produced flyers, visuals, and social media content to promote events.
• Documented activities and managed digital publication across channels

Bachelor of Communication Science in Advertising – University of Prof. Dr. Moestopo (Beragama) (2018 – 2024)